Local System Support - Jobs in Ontario

Job Description

Local System SupportContract Full-time- up to 18 monthsHuman Services- Integrated Business SupportsCUPE Local 966Role:This position provides provides technical support and user administration to Provincial and local applications.Major Responsibilities:Prioritizing workload to ensure job responsibilities are completed in a prompt and accurate mannerCommunicating with Regional and Provincial contacts to maintain system integrityActs as liaison for Ontario Works program delivery staff with Provincial contactsInvestigates problems with local applications to identify issues and appropriate course of actionReferral to external resources may be necessaryInforms staff of local application related problemsMaintains and co-ordinates user access rights to Provincial and local applicationsMaintains, through tracking software, details of issues and outcomesQualifications:Completion of a college diploma in an information systems programA minimum of two years’ experience in a related fieldThorough knowledge of Microsoft applications including Windows, Excel, Word and AccessTime management and organizational skills to prioritize workload, ensuring job responsibilities are completed in a prompt and accurate mannerExcellent interpersonal and communication skills to provide user support and liaise with appropriate contactsAnalytical and problem-solving skills to determine appropriate course of action and solutions to system related issuesPreference will be given to qualified applicants who are currently in the bargaining unit.This position is a bargaining unit position represented by CUPE Local 966. Continuous employment is not guaranteed and may be subject to layoffs as outlined in the Collective Agreement Article 15.Location: Due to Covid-19, some of our offices are working at limited capacity to protect the health and safety of our employees, clients and community. As such, this position will be required to work remotely for an undetermined period. Once working onsite, you will report to 7120 Hurontario Street, Mississauga.We are committed to supporting community recovery from COVID-19. This plan will follow a phased approach that is guided by Public Health and Ontarios Framework for reopening. Get detailsHours: 8:30am-4:30pm; Monday-FridayInterview: Our recruitment process will be completed with video conference technology.As part of the Region’s ongoing commitment to health and safety, there are enhanced Covid-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.If this opportunity matches your qualifications and experience, please apply on-line.About Us:The Region of Peel serves more than 1.4 million residents and approximately 173,000 businesses in Brampton, Caledon and Mississauga. We deliver a wide range of resident focused services across the Region.Our 20-year vision for Peel is “Community for Life.” Our goal is to create a place where everyone enjoys a sense of belonging and has access to the services and opportunities needed to thrive in each stage of their lives. Our 2015-2035 Strategic Plan outlines the work were focused on to bring this vision to life.To learn more about the Region of Peel, explore peelregion.ca.Additional Information:At the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.Quick Apply

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