Meter Technician, Customer Service - Jobs in Ontario

Job Description

44821 - To Be Determined - Regular - OngoingSafety Comes First is a core value at Hydro One, and we remain committed to taking every reasonable precaution to ensure a respectful, safe and healthy working environment. Further to this commitment, we have adopted a COVID-19 Vaccination Policy to protect the health of our employees from the hazard of COVID-19. New employees will be required to declare their vaccination status to Hydro One. Employees who do not provide proof of vaccination status may not enter any 3rd party locations that require full vaccination (e.g. customer properties).Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.It’s an exciting time to join the team at Hydro One!*NOTE* Hydro One introduced a Hybrid Work Pilot Project in 2022 for most office-based roles. Employees work in-office/on-site two days a week and remotely from home for three days a week. Hydro One is adding refreshed workspaces and technology to support these changes. Join us as we ‘trial & learn’ a new modern way of working and be a key driver of future state!In office but with intention – a time for team and trust building, collaboration, and socialization. Please reach out to us to learn more!Locations: Kent, Strathroy, Woodstock, New MarketGeneral Accountabilities:

• Perform work related to Meter reverification, sample and overdue meter programs.
• Select and order standard metering equipment for new services and upgrades.
• Carry out meter installation, inspection and testing, within specified time frames of business
• Verify the readiness of newly installed equipment to be placed in service and confirm that the equipment meets specified requirements and conforms to the governing regulations.
• Investigate to identify and correct deficiencies in metering equipment.
• Contribute to various work activities by performing or participating with the supervisor or other technical staff in carrying out special tasks such as testing for EMF, identification and elimination of radio frequency interference, harmonic distortion complaints, customer power factor load studies and stray voltage resolution.

Specific Accountabilities

• Receive work assignments from Supervisor and Zone Scheduling with general discussion from Meter Relay Services.
• Investigate metering problems and report resolutions to Supervisor or Meter Data Services.
• Install a variety of standard metering equipment for new connections and upgrades. This includes MIST, MOST and bi-directional meters and as required telecommunications connections.
• Ensure that metering installations meet the requirements of Measurement Canada and the Hydro One Metering Standards as well as compliance with Reg 22 04 and the Distribution System Code.
• Utilize CM Evaluator, metering analyzer equipment and meter software to check the accuracy of installed metering.
• Replace and service recording equipment, to survey and obtain statistical data on DS and customer loads.
• Complete arranged for collections, disconnections and reconnections and unscheduled meter readings
• Collect metering data on the Meter Information Form and forward to BASC for Meter and Relay Services retention.
• Prepare electronic recording ammeters for metering of short term duration for defective metering replacement and load transfers.
• Download ERA’s and interpret results
• Download data files from meters as required by Meter and Data Services.
• Maintain local inventory of metering equipment for appropriate stock level to meet current demand.
• Handle, package and store metering equipment according to Field Operating Practices and Procedures.
• Prepare and forward to Supervisor or Meter and Relay Services all pertinent reports on the work performed, recording data or problems encountered, empirical solutions applied and evidence to support that further work as required.

Selection Criteria

• Requires knowledge of electrical and electronic theory and related mathematics as they apply to telecommunications, control and metering equipment and circuitry.

• Requires knowledge of instruments and test equipment used in checking electrical and electronic equipment and circuitry.
• Requires knowledge of instruments and test equipment used in checking electrical and electronic circuits.
• This knowledge is considered to be normally acquired in and equivalent to a Grade XII education in a secondary school plus intermediate related courses.

Essential Experience

• Requires experience in the application of prescribed modules of the MEA training program.
• Requires experience related to installation, commissioning, trouble-shooting and preventative maintenance of a wide range of equipment related to metering and telecommunications.
• Requires experience with various software and hardware applications to transfer data files and perform testing on remote metering.
• Requires experience with meter pulse circuits, proving customers with KYZ outputs.
• A period of up to four years is considered necessary to gain this experience.

To be considered, please complete the Mandatory Questionnaire to select your preferred locations:

• Click on the link here

You will only be considered if you complete this application and the questionnaire - Answer all questions & click FinishAt Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2021.Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.Deadline: June 13, 2022In the event you are experiencing difficulties applying to this job please consult our help page here.Job Segment: Testing, Telecom, Telecommunications, Electrical, Technology, Customer Service, EngineeringQuick Apply

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