Store Manager (Outlet collections at Niagara) - Jobs in Ontario

Job Description

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.The ideal candidate would have a passion for driving sales through operations, staff development and visual merchandising. The responsibilities of a Store Manager includes:Sales Generation

• Meet minimum sales requirements based on store volume (corporate goal)
• Provide exceptional client experience by executing OAK+FORT Sales Culture
• Build and manage client relationships through client database recording
• Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
• Provide industry knowledge through awareness of products and prices in the market
• Drive sales through OAK+FORT eCommerce purchases and social media platforms
• Maximize sales during special events and customer services
• Ensure store team processes cash desk operations with engagement, efficiency, and accuracy
• Respond and appropriately resolve customer complaints and service opportunities

Staff Development

• Source and hire top candidates to build a high performing team
• Build our team by welcoming and onboarding new employees
• Build and maintain relationships with store team, peers, and relevant partners
• Train and develop high performing staff to maximize productivity
• Provide timely feedback and active informal training to staff
• Inspire and motivate team through demonstrating leadership qualities
• Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
• Initiate and communicate team objectives and updates with Management team and corporate partners
• Partner with District Manager to evaluate and dismiss underperforming staff
• Support internal growth through promoting high performing staff
• Host staff meetings as necessary and participate in monthly Manager’s meetings

Store Functionality

• Participate in training and execution of floor management
• Ensure the right quantity of stock is in the right place at the right time
• Maintain proper presentation of merchandise in accordance to corporate directives
• Oversee stock room set-up and organization
• Ensure Stock Team ships and receives merchandise with accuracy and efficiency
• Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
• Adhere to loss prevention policies to prevent external and internal theft
• Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working

The ideal candidate will have the ability to:

• Influence and support others through building presence
• Communicate effectively both verbally and in writing
• Manage time and priorities effectively
• Build constructive and effective relationships with the store team
• Present ideas and recommendations in a professional, organized and logical manner

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