Customer Experience Associate - Summer Pop-Up // Muskoka - Jobs in Port Carling, ON

Job Description

THE ROLE: Customer Experience Associate– Retail/Pop-Up MuskokaLOCATION: Port Carling, ONTHE ROLE:The Customer Experience Associate is responsible for the first point of contact with customers in our Summer Pop-Up Store in Muskoka.You will be responsible for creating a welcoming, inviting and inclusive shopping experience for all our customers, and supporting them with finding the Romper (or Rompers!) of their dreams. Smash + Tess exists to empower women to live big lives with ease and confidence – this is what our Customer Experience team will be up to at our store!A community-built and driven brand means that we place high value on our customers as they have been with us through it all. A sense of urgency, compassion and understanding is key to be successful in this role.Attention to detail, clear communication, and experience in either retail or hospitality is important. A love of Smash + Tess products is an asset – if you’re not already part of the #smashtessfam, we are sure to make you a fan for life once you try on your first comfy Romper!The Customer Experience team is the face and voice of the Smash + Tess brand in our physical shopping experience. We invite you to be part of our growth.Welcome to the #ROMPERREVOLUTION!If this role is calling your name, we look forward to hearing from you!THE BRAND:We are Vancouver-designed, North American made, and globally inspired. Our belief in slowing down the fashion cycle led us to make clothing on demand and with a clear purpose – to delight our #smashtessfam. Our best-selling Romper fabric is a sustainable rayon from bamboo and cotton blend, and although it costs more for us to use it, it’s proven to stand the test of time and retain its shape and softness when treated well. We produce in our own backyard under our watchful eyes to ensure that our clothing is made in the very best working conditions by skilled and talented seamsters.Smash + Tess was founded by a mother-daughter-bestie trio, dedicated to creating “everywear” to take you from the sheets to the streets… and beyond! Disrupting the fashion industry with chic and cozy clothing, Smash + Tess has a cult-like following from celebrities, influencers, and everyday women, because aside from our seriously cute designs, we’ve created a community that celebrates comfortability and style! We exist to make our customers lives easy- because life can be complicated and life can be hard… but deciding what to wear doesn’t need to be!WORKING AT SMASH + TESS:We love Mondays! Some things you should know about what it’s like to be on the Smash + Tess rocket ship:

• We are a team of collaborative, creative, authentic, and highly effective people. Together we are launching the #romperrevolution!
• We get big things done at an extraordinary pace, while making space for joy, friendship, and fun.
• The entrepreneurial spirit is alive and kicking at Smash + Tess - we move forward boldly. We believe in giving people a big job that they love, and empowering them to lead and own the area they’re responsible for.
• We thrive in a working culture where collaboration is queen. It’s important to us that each team member’s voice is heard and valued. We solve problems creatively as a team, and celebrate each others impact.

Smash + Tess warmly welcomes applications from people of all backgrounds and groups. We are committed to a culture of creative collaboration that celebrates and uplifts diverse perspectives and voices.Smash + Tess was founded in a region south of the Fraser River which overlaps with the unceded, traditional, and ancestral lands of the Kwantlen, Musqueam, Katzie, Semiahmoo, Tsawwassen, Qayqayt and Kwikwetlem peoples. We acknowledge and express deep gratitude to these peoples, on whose territory Smash + Tess operates, benefits, and flourishes.Quick Apply

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