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Job Location | Port Coquitlam |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent |
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.TELUS Health #39;s Integrated Health Solutions supports the total health and wellbeing of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.As a Global Employee Engagement Platform serving tens of thousands of companies and millions of employees worldwide, Integrated Health Solutons uses innovative technology and mobile-first user experience to deliver a Total Wellbeing Solution that people and companies - such as Aviva, Burberry, Walgreens, Expedia, Intel and Nestlé Canada - love to use.Our employees have access to the same high-quality well-being support and resources provided to our customers. We pride ourselves on providing a work environment that inspires innovation, connection and collaboration while also supporting your growth and development both personally and professionally. We value difference-makers, and individuals and teams who bring high energy, passion, and a relentless commitment to excellence to their roles.SummaryThe Customer Success team is responsible for the overall business and executive relationship with TELUS Health #39;s customers. The Senior Customer Success Manager strives to build trusted advisor relationships with our enterprise clients and help them drive higher employee engagement and an overall better level of wellness through the TELUS Health #39;s solution.The Senior Customer Success Manager #39;s focus will be on the strategic planning, managing, and measuring of the ongoing success of our customer base by leveraging performance metrics and finding new ways to grow and develop the business. The Senior CSM is outcome-focused and driven to help define and achieve client success.The ideal candidate has experience, education or training in human resources, workplace health, workplace wellbeing, health promotion or similar, which is essential for success in this role. The ideal candidate is also highly energetic, a trusted relationship builder, passionate about helping clients succeed, and thrives in a highly collaborative and fast-paced environment.This is an excellent opportunity to join a leading innovator focused on engagement and wellness solutions in a challenging and rewarding role.Responsibilities