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Guest Service Agent - Jobs in Port Severn, ON

Christie's Mill Inn & Spa
Job LocationPort Severn, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Christies Mill Inn & Spa is looking for an energetic individual who wants to join our team.Job Description

  • Always provide outstanding service to our guests.
  • Register and checkout hotel guests while ensuring all service standards are followed.
  • Be knowledgeable about the amenities and services available at the Inn.
  • Be knowledgeable of the attractions, events, restaurants and services available in the city and nearby surrounding areas.
  • Answer phones and direct calls to the appropriate area.
  • Confirm and input wake up calls.
  • Process payments including credit cards, debit cards and cash.
  • Balance cash, complete balance sheet ensuring accuracy.
  • Take hotel reservations, make changes, special requests.
  • Assist guests with service requests ensuring delivery/completion.
  • Great customer service skills, problem solving skills and multi-tasking skills.
  • Must be able to remain calm under pressure and able to work with minimum supervision.
  • Must be flexible and be available on Weekdays, Weekends, Holidays and be able to work the overnight shift occasionally when required.
  • Make individual and group reservations and co-ordinate with the Sales Department
  • Perform daily duties and check lists for the shift worked.
  • Follow all health and safety policies.
  • Other duties as assigned.
Work remotely
  • No
Christies Mill Inn and Spa welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selections process.Job Types: Full-time, Part-time, PermanentSalary: $17.00 per hourSchedule:
  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • On call
  • Weekend availability
Ability to commute/relocate:
  • Port Severn, ON: reliably commute or plan to relocate before starting work (required)
Experience:
  • Customer service: 1 year (preferred)
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