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Service Manager - Jobs in Rockland, ON

Execon Roofing And Solar
Job LocationRockland, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Execon Roofing & Solar is a growing business in the Ottawa Valley. Operated by its owners Mikael Gauthier and Dave Brisebois for the last 11 years the team has delivered solar power generation projects as well as high-quality steel roof installations throughout the region. In addition to our commercial solar work for schools and businesses in our community Execon is poised to deliver over 100 residential solar projects this year. Our business, based in Rockland Ontario, is looking for new team members to help us shoulder the load as we continue to grow in this rapidly expanding industry.Employee Duties & ResponsibilitiesAs our Service Manager, you will be expected to work independently troubleshooting reported issues related to solar system generation. In this role, the candidate would be working on-site daily repairing systems and problem-solving in the field. This means the candidate will manage and open work orders, work with support departments from our suppliers to find solutions, and take the lead on diagnosing issues with existing solar systems. In our service division, we aid customers who we have installed for, as well as perform service calls out to new customers. Additionally, our service team is responsible for completing system commissioning, quality assurance, and setting up system monitoring, as the last step of each of our new system installs.Skill Requirements

  • 2 to 3 Years of experience repairing and troubleshooting issues relating to solar system technology.
  • Experience diagnosing issues relating to solar system generation, software issues, diagnostics, and part replacement is a mandatory requirement.
  • A strong electrical background with a technology diploma or electrical apprenticeship would be considered an asset.
  • Organization and management of open work orders, ensuring to track dates, include descriptive updates, and manage each issue to completion.
  • Ability to communicate technical information to customers and co-workers in a clear, easy-going, and understandable manner.
  • Scheduling & prioritization of open work orders to ensure each customer’s issue is resolved in a timely manner
  • Reporting regular updates to leadership team so that team members understand the status of all recent work orders.
Compensation
  • Bonus: All employees of Execon qualify for an annual bonus based on company-wide performance.
  • Truck: In this role you will have the use of a company truck for working hours as well as basic travel from home to the workplace.
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