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Customer Service Specialist - Salary starting at $60K and up, depending on experience! - Jobs in Saint-Hubert, Quebec

Techo-Bloc
Job LocationSaint-Hubert, Quebec
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionAre you passionate about delivering exceptional service and eager to grow your career in a dynamic, collaborative environment We’re not just looking for experience—we’re looking for potential. If you bring the right attitude and a genuine desire to help others, we’ll provide the training, tools, and support to help you thrive.Join us as a Customer Service Specialist and become part of a high-performing, bilingual team committed to making every customer feel valued. You’ll manage incoming orders, resolve inquiries, and collaborate with departments across the company to create real, impactful solutions for our customers.What You’ll Do

  • Process and manage customer orders from across Canada and the U.S. via phone, email, fax, and online platforms.
  • Analyze customer needs to propose cost-effective, time-saving solutions.
  • Respond to inquiries about product availability, offering smart alternatives and solutions.
  • Coordinate with the Sales and Marketing teams to ensure timely product deliveries.
  • Follow up on outstanding orders and proactively resolve issues.
  • Handle inventory transactions and logistics using internal systems and tools.
  • Work closely with Transport, Distribution, Production, and Sales teams to support customers and improve internal processes.
A Day in the LifeYour day begins with making yourself available for incoming calls—mainly from our dealer network—representing around 20% of your time. The rest You’ll focus on email requests, system-based order entries, and partner collaboration. Over time, you’ll build product knowledge and gain insights into how we operate—equipping you for career growth and advancement opportunities across departments.When things are quieter That’s your moment to share ideas, learn something new, or help us improve a process. Every day brings the chance to grow.

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Customer Service Specialist - Salary starting at $60K and up, depending on experience! Related Jobs

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