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Administrative Traffic Coordinator(s) - Jobs in Saint John, NB

Job LocationSaint John, NB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Smarter trade. Better lives.As a new world takes shape, DP World enables smarter trade and improves lives. Our modern, strategically positioned marine terminals and logistics parks have the speed, reliability and reach to ensure your cargo gets to where it needs to be – but what sets us apart is our team of experts with our unceasing commitment to innovation. The world is changing at an unparalleled pace and we are growing to meet its needs. With more capacity coming online we are ready for the future. We trade smarter.

  • 70,000 Vessels served each year
  • 174,000 Containers moved every day
  • 78 Businesses located in 40 countries
  • 45,000 People from 130 countries
DP World CanadaIdeally positioned for global trade, we act as a key gateway for trans-Pacific trade between Asia and Canadian markets, as well as beyond to the US. Our central location is a multi-transport hub which offers excellent intermodal connections via two rail networks, CN Rail and CP Rail, as well as direct road links.With a global reputation built on nearly a century of experience, DP World Canada also provides stevedoring services at ports and terminals throughout British Columbia. Our world-renowned professionals provide safe, innovative, and unsurpassed cargo handling trusted by top manufacturers around the world. We handle a wide range of cargoes such as breakbulk, yachts, roll-on roll-off and forest products. We are your global leader in container handling services.What We OfferJoining DP World Canada means joining a people-oriented company. You will be amongst great colleagues, enjoying a relaxed environment that values your contributions. We pride ourselves on our openness, approachability, excellence in safety and customer service and our commitment to growth and innovation. We also offer top-notch benefits and perks, including an extensive extended health benefits plan, lifestyle spending account, pension with employer contributions, retirement savings plan, and support for professional development. On top of that, we realize it takes world-class people to run world-class operations so we offer competitive total compensation packages.The OpportunityThe Administrative Traffic Coordinator is a driven and detail oriented individual who will be responsible for ensuring the effective flow of cargo through the terminal. The role anticipates and eliminates potential delays through planning, scheduling and co-ordination of resources to deliver exceptional customer service.In this role, you will:
  • Liaise and communicate with steamship lines, class one’s, truckers, shippers, government agencies and internal staff to coordinate the movement of import & export cargo and resources.
  • Process and validate operational and administrative information, responsible to verify and confirm data accuracy against relevant documentation. Where required proactively resolve errors.
  • Monitor and communicate information/changes to internal and external stakeholders.
  • Process special service requests for customers and ensure that all billable charges are quoted, approved and invoiced.
  • Respond to customer enquiries in a prompt and professional manner, escalating where appropriate to ensure resolution.
  • Complete all necessary forms such as bills of lading, customs documentation and re-manifest/cargo control documents.
  • Support all administration duties, reporting, billing, etc.
What you bring to the role:
  • A degree in business, logistics or similar field is preferred.
  • Strong organizational, planning and analytical skills, with attention to detail so that workflow is managed efficiently and accurately.
  • Excellent computer skills, including MS Office, and the proven ability to learn new systems quickly.
  • Customer service orientation with the ability to communicate effectively with all levels within the organization.
  • Proven ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for achieving desired results.
  • Motivation and the capability of working on own your initiative while contributing to the team.
  • Flexibility to meet the requirements of a 24/7 operation including shift work.
  • Fluent in English.
  • Previous Canadian work experience or experience working directly with Canadian industries.
No phone calls or agencies please. DP World Canada is an equal opportunity employer. We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview, testing and pre-employment medical examination. To be eligible for hire, you must be legally entitled to work in Canada and must successfully obtain Transport Canada Security Clearance.If you are looking for a dynamic work environment, competitive employment conditions and an opportunity to test your abilities, we invite you to blend your talent with our know-how and join the DP World team.Deadline to apply is April 27, 2022 at 3 pm PST.Quick Apply
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