Change Manager - Jobs in Saint John, NB

Job Description

A Warm Wyndham Welcome to you from our Saint John TeamWe look forward to reviewing your experience and skill set for our Information Technology Services Team opportunity.The Saint John Wyndham team is very proud of our accomplishments and our strong history of over 25 years of business in our community. Every day, we work to make hotel travel possible for all. We welcome you to learn more about our outstanding team.

• We have over 15 business departments including Wyndham Hotels, Wyndham Rewards, Customer Care, Group Sales, Global Account Services, MyRequest Support Team, Technical Support and more.
• A Wyndham family of 600+ team members as well as our local support teams; Human Resources, Talent Development, Workforce Management and Payroll.

Our Saint John Wyndham team works very closely together to ensure we fulfill our Count on Me service promise; We are responsive, respectful and we deliver great experiences.

• Experience a commitment to your financial security, health, development and growth
• Comprehensive benefits including wellness programs and virtual wellbeing health care services
• Paid Time off: Enhanced Vacation with extra personal and flex days
• Team member referral program: $300 - $1500 bonus paid after new hire successfully completes 60 days with the Wyndham team
• Unlimited access to Wyndham University to discover your learning journey specific to your development needs
• Be a part of the respectful work environment where we celebrate personal and professional successes
• Diversity in perspective, talent and background have helped to make us one of the leading hospitality companies and a remarkable place to work

We have a two (2) year temporary opportunity for a Change Manager on our Information Technology Services, Operations, Test, and Delivery Team at our Saint John, NB Corporate Office. We welcome you to a role that offers the opportunity to work with an established team who are committed to your success and delivery of our Count on Me service promise. Currently our teams have the opportunity to work together in our Saint John office and also to work from home with company provided equipment.Our Change Manager is responsible for the management and governance of technology change requests as they are submitted and processed through the Wyndham Hotel Group. The role will include the development and governance of change practices, providing guidance and support to customers of the process, and helping troubleshoot questions and issues should they arise. The role also involves continuous collaboration with our change management partners from other business units in managing cross-business-unit initiatives.Reporting to the Senior Manager you will be empowered to demonstrate your proven 5+ years’ experience working in Change Management partnered with a post-secondary education in a related discipline and/or equivalent experience in Change Management. You have well established experience with ITIL training, Assyst, Service Now, Power BI as well as Tableau and Confluence. Your strong collaboration skills, experience and knowledge of change management principles, and experience supporting both internal infrastructure changes as well as vendor-driven changes are keys to your success as a Change Manager.Wyndham Hotels & Resorts fosters a workplace where all individuals are treated with respect and can achieve both personal growth and professional success as we are committed to making Wyndham a special place to build a career. Thank you for your interest in learning more about our Wyndham Saint John team.COMPANY OVERVIEW:Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,000 hotels across over 95 countries on six continents. Through its network of more than 813,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 22 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs more than 4,000 team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all.Job Location: Saint John, 180 Crown Street, Saint John, New Brunswick NAEmployment Status: Full-timeQuick Apply

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