Concierge - Jobs in Saint John, NB

Job Description

Shannex is a family-owned organization with a vision of Leading the Way to Better Living through the provision of seniors’ accommodation, service and care. We offer a full continuum of services for seniors through our Care at Home, Parkland Retirement Living, Faubourg du Mascaret and long term care communities.We are pleased to announce that we are expanding our long term care options in the Saint John region with the opening of Cohen Hall, a 60-bed licenced nursing home on the Parkland Saint John campus, in February 2023. Cohen Hall is named in memory of the late Erminie Cohen, a founding Resident at Parkland Saint John and respected New Brunswick Senator.Our great people are at the heart of our success. As we establish a caring team at Cohen Hall, we are looking for individuals who are dedicated to exceptional service to join our team. If you are a resident-focused, results oriented, a trusted and collaborative leader who wants to be part of a dynamic team – we want to hear from you.We are searching for a permanent full-time Concierge (Front Desk Receptionist) to join our Cohen Hall team based in Fredericton, New Brunswick.Meaningful BenefitsYou will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $15.50 - $16.00
• Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Active screening of employees and visitors (Covid-19);
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About YouIn addition to placing a high value on continuous improvement, collaboration and accountability, you bring:

• High School /GED completion.
• Excellent computer skills and experience in Microsoft Office Suite.
• Previous hospitality/customer service experience is an asset, especially with seniors.
• A friendly outgoing spirit is a definite asset.
• Must be familiar with the Saint John area.
• Experience with cash flow.
• Knowledge of Medical Terminology is considered an asset.
• Required to be available for day, evening and weekend shifts.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About UsIt all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.If you’re ready to join the Shannex team of Great People, apply today!Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.All applications are kept in strict confidentiality.Only those selected for an interview will be contacted.Quick Apply

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