Team Lead, Benefit Payment Services - Jobs in Saint John, NB

Job Description

Work From Home Anywhere In New BrunswickThe team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Our strategic focus is on People, Prevention, and Integrity. We strive to create an exceptional experience for our people and our clients; prevent injury and disability and maintain the integrity and sustainability of the system for generations to come.WorkSafeNB is seeking a Team Lead for our Benefit Payment Services department. Reporting to the Manager, Benefit Payment Services, the position will provide technical guidance on legislation, policies, work instructions, directives, applications, and tools all to support achieving operational results in Benefit Payment Services. As a people leader, you will work with both your team and the broader team to execute and improve on the timely and accurate payment of benefits for the organization. As the team completes benefit payments the role will actively be involved in monitoring and analyzing the key drivers of the group’s performance. The role will be responsible to supervise, develop, and manage daily performance, as well as working on opportunities and competencies for growth and development for each team member as they grow in their roles. This position is located within the province of New Brunswick.Your key areas of responsibility include:• People Leadership of 10-12 direct reports.• Support driving a people first culture that focuses on employee engagement and a positive employee experience.• Operational Management and Support of Benefit Payment Services to maximize productivity, business performance and efficiency, while ensuring quality control and delivering exceptional client service.• Fiscal Responsibility for financial decisions and integrity of benefit payments.• Maintain and build relationships with external groups including Employers and Providers of Services to Workers.• Continuous Improvement Activities by providing guidance and support the implementation for improvements across the Benefit Payment Services process portfolio.You embrace the following competencies:• Adaptability• Client-focused Service• Ensuring Accountability• Teamwork and Collaboration• Developing Others• Emotional Intelligence / Self-awareness• Enabling Communication• Leading Change• Nurturing Continuous Improvement & Innovation• Problem SolvingYou, as a successful candidate, possess:• A university degree in Business Administration, Finance, or Accounting.• Two years of experience in a benefit calculation, payment processing, or a combination of relevant work experience.• One to three years leadership experience.• An equivalent combination of education and experience could be considered, such as a two-year diploma in relevant business area plus four years of relevant work experience.Written and spoken competence in English and French is required.Pay Scale $71,145.69 to $83,700.16WorkSafeNB offers a competitive annual salary with excellent benefits, including:• Comprehensive benefits package (health, dental, life insurance and LTD insurance)• New Brunswick Public Service Pension Plan• Competitive vacation and leave entitlements• Enhanced opportunities for professional learning and development• Ability to work remotely from any location in New BrunswickIf you are interested in an exciting and rewarding career with WorkSafeNB, please apply online at www.worksafenb.ca by November 24, 2022.We thank all those who apply however only those selected for further consideration will be contacted.For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca.Quick Apply

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