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| Job Location | Saint John, NB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Position Overview:The City of Saint John is actively seeking a bilingual Customer Experience Representative to join our team! The Customer Experience Representative is the face and voice of the City of Saint John. Working together with the Integrated Customer Service team at our office located in City Hall, we aim to provide a single point of contact for the City of Saint John to foster positive relationships between the City, our employees, the citizens, and other organizations through the provision of effective and efficient administration and front line communications.As a member of the Integrated Customer Service team, the incumbent will ensure all visitors and inquiries received are responded to professionally and effectively; will serve as the single point of contact and front line communications for City Hall to greet and screen visitors; coordinate mail distribution; process various payments and reports as well as various administrative tasks.Essential Qualifications:The successful applicant will have a diploma in Office Administration from community college or a Business Certificate from university as well as one year of previous experience in a customer service focus role and proficient in Microsoft Office Systems.Please note: It is a condition of employment with the City of Saint John to show proof of full COVID-19 vaccination or a valid certificate of medical exemption from vaccination. Those who provide a valid certificate of medical exemption are required to comply with the City’s Vaccine and Test Policy. Failure to comply with this condition of employment is cause for termination.Applications will be accepted through our online system only. Qualified applicants should submit their resume to:City of Saint JohnAttention: Hiring Committeewww.saintjohn.ca (careers/ employment opportunities)The City of Saint John is an equal opportunity employer.Quick Apply
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