Administrative Clerk - Housing Division - Jobs in St. John's, NL

Job Description

Administrative Clerk - Housing DivisionJob Number:J0123-0179Position Title:Administrative Clerk - Housing DivisionDepartment:Community ServicesAppointment Status:Full-Time PermanentEmployee Group:CUPE 1289Job Category:Administrative Support / ClericalCompensation:$31.62/HourClosing Date:February 6, 2023Our City, Our FutureSt. Johns is a progressive city with a strong connection to the past and a positive outlook on the future. As one of the oldest cities in North America we have a unique history, but we are also a growing city with the needs and opportunities of a modern urban population. The City of St. John’s is committed to recruiting world-class talent and expertise to join our City staff, more than 1200 strong, who provide a vast array of valued services to the residents of St. Johns and the metropolitan area. If you are an innovative thinker with a positive attitude and a commitment to quality, we want you to help us make St. John’s a city where people want to live and feel they belong.The OpportunityThis incumbent will report to the Manager of Housing and will work closely with the Housing team providing full administrative support for the Housing Division.Accountabilities

• Process and file administrative material including correspondence, applications, tenant information, reports, and forms.
• Assists the Tenant Relations Officer with the application processing, rental renewals and financial monitoring and tracking of tenant accounts and collections of arrears of tenants and former tenants.
• Prepare, create and update excel spreadsheets, Word Documents, ACR issues and work orders/service requests as received by tenants, city workers, and ACR issues.
• Create meeting agendas based on direction from the management team and take minutes for staff meetings
• File management, maintaining both paper and electronic records management systems
• Maintain housing lists and compile monthly statistics in the Housing Division.
• Contact outside contractors (plumbing, appliance repair, pest control, telecommunications requests) and coordinate the facilitation of repairs generated from work orders and follow up on the service, if required.
• Provide information to the public on Divisional programs.
• Perform other related duties as assigned by the Manager.

Description disclaimerThe successful applicant will be required to participate in all training programs applicable to this position and other related work. The above statements reflect the general duties considered necessary to describe the principal functions of the job identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.QualificationsEducation – High School Diploma, College Diploma in: Office Administration from a recognized educational institute.Relevant Experience –

• Three (3) years’ experience in a position with similar duties and responsibilities along with proven experience in basic general accounting practices.
• Experience working in a psychology or sociology environment would be considered an asset.
• Experience with, or willing to learn applicable software.

Specific Skills –

• Proficient in data entry, typing, filing, spreadsheets and word processing is required.
• The ability to carry out verbal and written instructions accurately and in a timely fashion.
• Efficiently and accurately communicate with a diverse population in a tactful and diplomatic manner in situations of a difficult nature, verbal, in person, virtual and in writing.
• Must possess strong organizational, multi-tasking and time management skills with high attention to detail and independent decision-making ability consistent with organizational policy.
• Respect for confidentiality and discretion,
• Ability to work independently and efficiently with minimal supervision, but also be able to work as a team member and easily adapt to new work methods and procedures.
• Customer service oriented with a high degree of responsiveness, tact, discretion and an appreciation for confidentiality and professionalism; Ability to exercise good judgment and be courteous and tactful.
• Knowledge of affordable and social housing would be considered an asset.

Working Conditions

• Office environment that is centered within a working team.
• Front line reception
• Fast paced environment with many interruptions that shift priorities daily.

Physical Requirements

• Read and sit for an extended period.
• Must have finger dexterity/grasping ability to operate issued equipment/devices, or a computer.

Hours of WorkMonday - Friday9:00 a.m. to 4:30 p.m.Applicants must be members of the Canadian Union of Public Employees, Local 1289, or should be prepared to join the Union immediately upon appointment.We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interview will be contacted. The City of St. Johns does not accept applications in person, by email, fax or mail. Applications will be received up to 12:00 Midnight (Newfoundland Standard Time) on closing date.This City of St. Johns is an equal opportunity employer and is committed to theemployment of a qualified workforce which reflects the communitys diversity.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected