Bilingual Treasury Solutions Specialist - Jobs in St. John's, NL

Job Description

Come Work with Us!At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.Job TitleBilingual Treasury Solutions SpecialistJob DescriptionWhat is the opportunityAs an expert advisor, you proactively provide advice and enable clients to leverage RBC’s cash management solutions, taking responsibility for clients’ onboarding, activation and ongoing adoption of digital solutions. You develop and deliver on business priorities and improve the client experience through execution of sales plans to acquire new clients and recommend appropriate treasury services to existing clients. You also provide focused financial advice and solutions to meet the clients’ business and financial goals, while partnering with the Business Financial Services (BFS) team and other colleagues across RBC Financial Group to drive client loyalty and build long-term profitable client relationships.What will you do

• Lead with a growth mindset, focusing on what’s possible to maximize client acquisition, growth and an exceptional client experience
• Act as the single point of contact throughout the cash management end-to-end onboarding process, partner with the relationship team and follow up with clients to ensure an exceptional client experience
• Demonstrate digital IQ by building awareness and encouraging clients to fully leverage digital solutions on an ongoing basis to optimize their business’s operations
• Deliver financial and business “Insight” advice through a differentiated value proposition by presenting solutions that clearly articulate the benefits and advantages to the client; help the client to understand alternatives, navigate and implement proposed solutions; and identify opportunities and refer clients to RBC Partners to meet the client’s broader advice needs
• Educate the client with new or emerging issues that will impact their business by providing the client with unique, valuable insights on the client’s industry, business or market
• Plan and prioritize client and market activities to win as One RBC, seeking referral opportunities for the relationship team, National Specialized Solutions (NSS) and other RBC partners
• Gather insights through client discovery to identify a broad range of solutions to further anchor clients to RBC and increase share of wallet
• Partner with the Business Account Manager (BAM) and Integrated Markets colleagues to develop a coordinated client contact strategy, ensuring future client needs are identified and met

What do you need to succeedMust-have

• Proven experience in the financial services industry, specifically within a business financial services role
• Strong client focus, highly organized, and proven ability to incorporate sales disciplines into day-to-day activities and routines
• Proven ability to prioritize and adapt to a fast paced environment
• Curiosity and willingness to learn new skills while building partnerships with stakeholders and fostering team work
• Excellent verbal communication skills; notably the ability to illustrate with words the impact of the recommended solutions on the client’s business operation(s) relationships
• Entrepreneurial spirit, with a business development mindset to grow and develop their business opportunities

Nice-to-have

• Bilingual communication skills
• Have worked at RBC in Business Financial Services for a minimum of 5 years

What’s in it for youWe thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job SummaryAddress:MONCTON, New Brunswick, CanadaCity:CAN-NB-MONCTON, CAN-NL-ST. JOHNS, CAN-NS-HALIFAX, CAN-PE-CHARLOTTETOWN, CAN-QC-MONTRÉALCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2022-06-29-07:00Application Deadline:2022-07-27-07:00Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.Quick Apply

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