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Customer Service Representative - Jobs in Stonewall, MB

Neil Oosterveen / Pentagon Manufacturing Corp
Job LocationStonewall, MB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

As a vital member of our Sales Team, the CSR / Account Manager is the key point of contact for our dealer base and is responsible for building on our established reputation of integrity, dedication and service.Job Duties

  • Manage an established account base to meet sales targets
  • Identify and secure new dealers and new opportunities to increase sales
  • Effectively build relationships with new and existing dealers
  • Generate product and service awareness within the dealer base to increase dealer value
  • Establish a consistent dealer call schedule
  • Provide timely quotes for products as requested by dealers
  • Keep aware of market developments and identify new dealer opportunities
  • Expedite the resolution of dealer concerns
  • Provide support for dealer needs, concerns & interests
  • Keep aware of product applications, market conditions and trends
  • Maintain up to date dealer records
Qualifications
  • Strong background in customer service and inside sales with experience in successfully managing multiple dealer accounts
  • Minimum of 2 years customer service experience
  • Ability to determine solutions for dealers through a consultative sales approach
  • Results-oriented and able to work both independently and within a team environment
  • Strong desire to exceed goals and excel
  • Proficiency in using Microsoft Office Suite applications and contact management software
  • Experience using an ERP would be an asset
  • Position is based in Stonewall, MB
We Offer
  • In-house training
  • Great hours, no weekends
  • Competitive remuneration program
  • Health, dental and insurance benefit plan
  • Internal career transfers and promotions
  • An upbeat, bright and fast paced environment in a family-owned business
Pentagon’s advance to the front-line of the North American industry is the result of our attention to detail and care of our clients. Our products are crafted with innovation, passion and precision every time. We are committed to continue in our endeavor to be the most trusted provider of security shutters. Join the Pentagon Team and be a part of our exciting future growth.*Interested candidates are encouraged to submit a resume with cover letter and references.*Only those candidates that meet the qualifications of the position will be contacted. We appreciate all applications.No phone calls please.Job Types: Full-time, PermanentAdditional pay:
  • Bonus pay
Benefits:
  • Dental care
  • Disability insurance
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care
Schedule:
  • Day shift
  • Monday to Friday
  • No weekends
Experience:
  • Customer service: 2 years (required)
Language:
  • English (required)
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