Travel Clerk - Jobs in Thorold, ON

Job Description

WHO WE ARE: CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. We provide emergency roadside assistance, travel services, insurance coverage, membership and rewards savings, for over one hundred years; continually growing the suite of relevant products and 140,000 members in Niagara. CAA clubs continue to build on the trust earned services provided to members.TRAVEL CLERK: The Travel Department and our outstanding specialists have been patiently waiting for Travel to reopen, with a focus on dreaming and planning for amazing adventures to come. The time has come, and we couldn’t be more excited. We’re looking for a Travel Clerk to support our team of travel gurus.As an entry level role into the travel space, our CAA Niagara Travel Clerk will support our Travel Consultants and members with administrative duties, with a large focus on completing invoicing, and supporting car, hotel and insurance bookings. The successful incumbent will be an entry-level administrative professional with a passion for travel, organization, and the finite details.If you are ready to start your next journey, youve come to the right place. We work hard and play hard: being an employee at CAA Niagara is truly a rewarding experience!This is a full-time permanent position, with a minimum of 37.5 hours per week.WHAT’S IN IT FOR YOU:

• 100% employer-paid premiums for health, dental, vision, life insurance, travel insurance
• Employer-paid Familiarization (FAM) Trips
• Competitive Compensation
• Online Healthcare and Nurse Navigation Support
• Defined Contribution Registered Pension Plan
• Growth/Training and Development opportunities
• Give Where You Live Program (Community Volunteer Program)
• Green and/or Wellness Reimbursement Program
• Paid Personal & Vacation Hours

REQUIREMENTS: To be seriously considered for this role, please have the following in regard to:

• Experience: 2+ years of customer service and administrative experience
• Education: Post-Secondary education in Travel & Tourism will be considered an asset / TICO certification (or willing to obtain)
• Skills: You must have strong computer literacy and thrive working under pressure. Exceptional attention to detail skills will be required for success.
• Characteristics: You love data entry and have a focus on efficiency and quality. You have a passion for travel and continuous learning.
• Hours & Location: as a Travel Clerk, you must be able to work flexible hours, including days, evenings and weekends on rotation. You must have the ability to work at any one of our five locations: Grimsby, St. Catharines, Welland, Niagara Falls and Thorold.

RESPONSIBILITIES: As CAA Niagara’s Travel Clerk you will be supporting the Travel Department, including, but not limited to:

• Supporting the Travel Consultants by creating invoices for clients based on booking details and other tasks
• Preparing travel documents for clients and complete online check-ins
• Completing bookings for some suppliers, such as: Tuxedo Tours, Niagara Airbus, seat selection, and cruises
• Qualifying & Triaging travel customers while maintaining and creating travel leads
• Assisting and Attending travel consumer events

Its the perfect time to start your next journey. Make it CAA Niagara and apply today!CAA Niagara values diversity in our workforce, as well as in our members, suppliers and others. We provide equal employment opportunity for all applicants and Employees and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability or any other characteristic protected by local law.CAA Niagara welcomes and encourages applications from everyone. Accommodations may available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please advise the Recruiter or Human Resources Associate when you are selected to participate in the recruitment process.Job Type: Full-timeQuick Apply

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