Cabin Appearance & Seasonal Ops Lead - Jobs in Thunder Bay, ON

Job Description

MAINTAIR AVIATION SERVICES has a long history of providing safe, customer focused aviation services, and as we continue to grow we are currently seeking candidates for CABIN APPEARANCE & SEASONAL OPS LEAD here in Thunder Bay!Our Thunder Bay location is approved under the Rural and Northern Immigration Pilot (RNIP) for International Workers.JOB SUMMARY:The Cabin Appearance & Seasonal Ops Lead works under the direction ofthe Manager (BTW) and/or Owners to ensure all aspects of aircraft grooming and seasonaloperation (catering) are completed according to specific company policies & procedures. Theyare a part of the overall Maintair Family. They will support and work alongside all areas of thecompany and foster the team atmosphere of Maintair. This includes but is not limited to;Encore, Porter, Sunwing, WestJet, and more. Safety, attention to detail, following companyprocedures, and team work are key components to be a successful Lead. Leadership and teammanagement capabilities are essential for the successful candidate. The ideal candidate mustpossess excellent verbal & written communication skills, be energetic, outgoing,understanding and accepting of change. They must also be flexible and able to deal with theadapting nature of aviation.DUTIES AND RESPONSIBILITIES:

• Ensure Deep, Detailed and RON Grooms are completed per company standards.
• Ensure Catering requirements are met for Seasonal Operations (Sunwing).
• Ensure safe and efficient loading & unloading of catering devices from aircraft.
• Ensure proper build and quantity/quality of dry goods and fresh goods for catering ops.
• Ensure QA Checks are completed for both grooming and catering tasks.
• Engage a work team of 4-8 people to meet Service Level Agreements and carrier policies.
• Propel and engage new team members through direct mentorship and hands-on training.
• Advise management of no-show or late team members and productivity issues.
• Delegate tasks as required; Manage downtime productivity with your team.
• Be hands-on and work with the team ensuring safety and efficiency are priority.
• Work with all co-workers and customers (ATW, BTW) to ensure strategic and efficient use of your team.
• Complete inventory and ordering requirements for all Carrier Cleaning & Catering

Supplies along with Maintair specific cleaning supplies.

• Ensure secure items (alcohol, duty free et.c) is kept secure and controlled.
• Ensure the safe operation of all GSE and related equipment and report violations.

• Ensure daily inspection of all grooming & catering equipment is complete, and DI logs complete.
• Ensure GSE and related equipment is serviced, kept clean and useable at all times.
• Complete equipment deficiency and hazard reports as required.
• Attend all required training sessions and successfully complete training courses.
• Actively participate in company and air carrier safety programs. Communicate changes

in policy to the ramp team as they occur.

• Work as a team member in a safe, efficient, professional manner.
• Adhere to, and manage published uniform standards and PPE requirements.
• Follow all safety guidelines and safe workplace procedures.
• Actively participate in the company SMS Program.
• Other duties as assigned by management.

QUALIFICATIONS AND REQUIREMENTS:

• Minimum grade 12 education or equivalent experience (Post Secondary Education

Preferred).

• Existing Lead or Supervisor Experience.
• Current Criminal Record Check required.
• Must be able to apply and secure an Airport Restricted Area Pass (RAIC).
• Knowledge of aviation and its related terms, short forms and verbiage.
• Must have valid driver’s license with clean abstract.
• Ability to speak, write and understand the English language.
• Must have excellent team player competencies.
• Must be able to work with minimal supervision, and/or in a team environment

working varied and/or split shifts.

• Must be able to supervise a team of 4-8, working on varying air carrier ops

procedures.

• Must be able to manage and engage conflict resolution procedures when required.
• Must be willing to adapt to the changing nature of aviation.
• Must be willing to work outdoors in all weather conditions, on overnight shifts.
• Must be able to communicate all concerns to management.
• Must maintain a professional and experienced level of service with all Maintair

customers.ADDITIONAL INFORMATION:

• $85.00 per year Protective Footwear Allowance.
• PPE required is provided to employee.
• 50e/50c Cost Share on Winter Gear.

• 50e/50c Cost Share on Pants & Shorts.
• 50e/50c Cost Share on all other Uniform Pieces (Hoodies, T-Shirts, etc).
• Paid Training
• Access to staff travel benefits (if available).
• RAIC Security Fee Deposit Required ($100.00).

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