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Job Location | Toronto, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
WORK ILLUSTRATION:Reporting to the Manager, Community Relations, the Community Relations Specialist is accountable for the design and implementation of short and long-term customer communication plans. This role focuses on containing and resolving customer issues relating to construction work and involves process mapping and a variety of project management initiatives. The Community Relations Specialist interfaces with residential, commercial and industrial customers, contractors, and a variety of internal / external stakeholders. This dynamic customer driven individual will support various operations groups in support of work program delivery while ensuring exceptional customer experience.The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.Toronto Hydro has implemented a mandatory vaccination requirement for all its employees. Proof of full vaccination will be required upon receiving a conditional offer of employment. Toronto Hydro will provide reasonable accommodation to individuals who cannot be vaccinated due to disability or any other ground protected by the Ontario Human Rights Code.KEY RESPONSIBILITIES: