Human Resources Assistant - Jobs in Toronto, ON

You Are:

Compassionate with the understanding needed to meet the needs our employee population
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances
Adept at creating partnerships and working collaboratively to meet shared objectives and goals
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward
Consistently achieving results, even under tough circumstances

You Will:

Provide a high level of customer service to employees, focusing on First Touch Resolution
Professionally handle all inbound/ outbound inquiries
Contribute to a high-caliber service environment by ensuring the timeliness of customer responses and ensure transactions are processed in a consistently accurate and timely manner
Actively direct customers to self-service options as appropriate, instructing them how to be self-sufficient in use of direct access tools and the HR knowledge base
Use a computerized system for tracking, information gathering, and/or troubleshooting pertaining to each inquiry
Document issues and identify appropriate actions to resolve inquiries, obtaining supervisory input to resolve new types of problems if necessary
Give periodic status reports in written and verbal formats
Place outbound calls to assist with follow-up requirements

You Have:

Job Type: Full-timeSalary: $18.00-$25.00 per hourSchedule:

Ability to commute/relocate:

Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One locationQuick Apply

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