IT Support Assistant - Jobs in Toronto, ON

Job Description

Are you looking for a great career and rewarding future in the IT world Consider this exciting opportunity with the Treasury Board Secretariat. Join a highly skilled team of developers, to lead the delivery of a stable, secure, scalable enterprise applications for our clients including OPS employees and external agencies.Note: This position is located at 33 King Street West Oshawa and/or 222 Jarvis Street, Toronto; however, alternate work arrangements including flexible hours, hybrid remote work, and compressed work week may be available.OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontarios Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.What can I expect to do in this roleAs an IT Support Assistant, you will:

• build, test and support various features of enterprise applications and related digital products
• work closely with a product development team to provide services for Ontarians in the most effective way possible
• work with world-class technologies: Microsoft Azure, the Microsoft stack of development tools and technologies and modern interface design tools.

How do I qualifyTechnical Knowledge and ExperienceTechnical Knowledge and Experience

• You have experience working independently and under guidance of senior staff to develop high quality software features built on modern web technologies such as Microsoft Development tools, Office 365, SharePoint.
• You have proven experience programming in languages like Angular, React and design tools like CSS and others.
• You have worked with relational and non-relational databases like MySQL, SQL, Oracle, PostgreSQL, and others.
• You have experience working with distributed version control tools like Azure DevOps, GIT, Bitbucket or similar.
• You have knowledge of Service Management or Help Desk applications such as BMC Remedy.

Analytical and Judgement Skills

• You have experience capturing and refining user requirements using variety of methods such as user stories, as well as using tools such as Balsamiq, JIRA, Confluence or similar, to document those requirements.
• You have experience following industry standard systems development life cycles, methodologies and techniques like Agile, iterative and waterfall.
• You have demonstrated ability providing technical support to end users, analyzing, debugging software problems and providing recommendations for system improvements.

Oral and Written Communication Skills

• You have demonstrated ability communicating within a multi-disciplinary team consisting of business leads, developers, testers and managers.
• You have oral communication skills to assist, guide, explain and instruct users.
• You have written communication skills to write technical reports and draft procedures as well as user-facing presentations.

Organizational Skills

• You have demonstrated ability to organize work priorities and to keep senior staff advised of progress, issues and conflicts.
• You have organization skills to manage multiple tasks, ensuring strict deadlines are met.

Additional Information:Address:

• 4 Temporary, duration up to 18 months, 222 Jarvis St, Toronto, Toronto Region or 33 King St W, Oshawa, Central Region

Compensation Group: Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule: 6Category: Information TechnologyPosted on: Monday, October 31, 2022Note:

• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• E-TB-185973/22(4)

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