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Post Office Clerk - Jobs in Toronto, ON

Mimico IDA Pharmacy
Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

DUTIES & RESPONSIBILITIES: Customer Service

  • Provides superior and efficient customer service
  • Answers enquiries and resolves customer complaints regarding postal services
  • Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
  • Ability to upsell and recommend postal services and promotions to all customers
Loss Prevention
  • Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
  • Maintains proper security of cash and mail
Operation* Maintains and controls the cash register
  • Complies with all health and safety regulations
  • Complies with all store policies and procedures
  • Complies with loss prevention policies and procedures and ensures they are executed in the department
  • Performs other duties as required including Cash duties
QUALIFICATIONSPlanning, Judgement and Decision Making
  • Problem solving to ensure customer satisfaction
  • Ability to plan work to maximize efficiency and minimize costs
  • Troubleshooting cash and tally differences
  • Experience with registration and postal authorization issues
Experience
  • Customer service oriented
  • Effective verbal and written communication skills
  • Computer literate
  • Register Skills
  • Organized and detailed oriented
  • Efficient time management skills
  • Ability to work in a fast paced environment
  • Ability to work independently and as part of a team
  • Commitment to providing customer service
WORKING CONDITIONS
  • Ability to work flexible shifts which may include nights and weekends
PHYSICAL REQUIREMENTS
  • Ability to lift up to 50 pounds
  • Ability to climb ladder
Job Type: Part-timeSalary: $15.50-$18.00 per hourSchedule:
  • Day shift
  • Evening shift
  • Weekend availability
COVID-19 considerations:Hand sanitizers available, common surfaces cleaned regularlyAbility to commute/relocate:
  • Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
  • post office: 1 year (preferred)
  • customer service: 1 year (preferred)
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