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Processing Officer - Jobs in Toronto, ON

Royal Bank of Canada
Job LocationToronto, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Come Work with Us!At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.Job TitleProcessing OfficerJob DescriptionWhat is the opportunityReporting to the Assistant Manager, IBC Wires Team. This position is primarily responsible for the fulfillment of Business Client wire transfer requirements in the IBC Wires Department. Provides end to end processing through RFT/RFX systems in a timely, accurate and cost efficient manner. Assists with Wire payment investigations as necessary, liaises with Clients and Service Partners for clarification, instructions and resolution to concerns relative to the money transfer function.What will you do

  • Input/Release function for all activities related to IBC Wires.
  • Book incoming/outgoing wires with Capital Market/ treasury.
  • Manage internal and external client relationships from a service perspective, including direct client interactions where appropriate.
  • Proactively manage escalated items to satisfactory resolution.
  • Provides consistent service within established SLA and seeks to improve the quality timeliness and consistency of responses to clients
  • Reviews the work of others for accuracy and thoroughness.
  • Follows up to ensure tasks are completed and commitments are met by others
What do you need to succeedMust-have
  • Strong knowledge in processing wire payments.
  • Proven ability to work with highly driven teams.
Nice-to-have
  • Knowledge of SWIFT
  • Bilingual ( English and French)
  • Working knowledge of RFT and RFX
  • Experience with client facing roles.
What’s in it for youWe thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
Job SummaryAddress:180 WELLINGTON ST W:TORONTOCity:CAN-ON-TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:Contract (Fixed Term)Pay Type:SalariedPosted Date:2022-11-10-08:00Application Deadline:2022-11-17-08:00Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.Quick Apply
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