Salesforce and Integration Operations Support Consultant - Jobs in Toronto, ON

Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.To learn more about CIBC, please visit CIBC.comJob DescriptionWhat You’ll Be DoingYou’ll be a key part of an innovative, “first to market” technology culture, contributing to CIBC’s CRM transformation. As a Salesforce and Integration Operations Support Consultant you’ll provide support of any incidents relating to Salesforce and ETL, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom code. You will be acting as a 2nd level support and working along with the production support team along application development team. The role might require after hour support and you will be part of the pager rotation to provide support.How You'll SucceedCollaborative Development : Performs technical analysis, design, configuration, and implementation support for system integrations and Salesforce customization's. Assist the production team in pushing code or data fix into the production environment.Code Quality : Responsible for developing custom applications and code, Lightning Components, Apex, Triggers, and other technologies to build customized solutions that support business requirements and drive key business decisions.Implementation: Writes, tests, analyzes, and implements high quality code according to specifications. Create and manage implementation plan of fixes being deployed during hotfix and releases. Manage scheduled jobs using Autosys and File transferWho You AreYou can demonstrate experience in: 3+ years of hands-on development experience with SQL, Autosys, Azure Cloud, Azure Data Factory, Azure Pipelines, ETL, Salesforce, API, Web Services, DevOps and GIT.Technical experience with : Salesforce architecture and API, Writing Lightning components and Apex classes and triggers.Salesforce Integration: You have experience of integrating Salesforce with other applications via real-time, batch, sync, async.You have a certifications in: Certified Salesforce Developer, Certified Salesforce Advanced Developer a plus.Comfortable understanding of end to end platform. You are an individual with good knowledge and understanding of the overall architecture of Salesforce and its integration with Azure cloud and data movement with other system.It is an asset if you have experience with: Experience writing Salesforce DX and Financial Services Cloud experience. You have Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users. Technical project management experience preferably in Agile software development mythologies. Understanding of the change and incident management process Knowledge of using ServiceNow & Jira. Background knowledge and experience in Enterprise Splunk and Salesforce ShieldYour influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision. You are passionate about client service - You want the work you do each day to result in a positive client experience.Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.What CIBC OffersAt CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:Thrive : Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at homeConnect : Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativityDevelop : Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, and individual development planning.Prosper : Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase planWhat You Need to KnowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres@cibc.comYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permitJob Location130 Adelaide St W 4th FlEmployment TypeRegularWeekly Hours37.5