Student Success Coordinator - Jobs in Toronto, ON

Job Description

Purpose:The Faculty of Health is committed to creating positive change for our students, our communities, and the world around us through teaching and research excellence to keep more people healthier, longer. Through our six-degree programs â Global Health, Health Studies (Policy, Management and Informatics), Kinesiology & Health Science, Neuroscience, Nursing, Psychology â our commitment to excellence is demonstrated through our faculty members who are nationally and internationally recognized experts, through our leading-edge research, and through local and international partnerships to improve health outcomes both locally and globally. In addition, students engage in experiential education opportunities to build their learning in a range of settings beyond the classroom.The Student Success Coordinator reports to and take direction from the Director, Student and Academic Services and Strategic Initiative and the Head(s) Calumet-Stong Colleges. The Student Success Coordinator participates in the design, development, implementation and evaluation of student success programs and coordinates the effective integration of programs across the student life-cycle from prospective student to beginning alumni engagement. This includes new student transition programs, peer-assisted learning programs, peer mentorship and programs focusing on student leadership and development. The incumbent closely collaborates with colleagues in the Office of Student and Academic Services (OSAS) and other units in the Faculty such as Communications and Planning, Experiential Education, and Academic Resource Management to ensure a comprehensive and integrated approach to student engagement and success during the phases of. Recruitment and Conversion, Transition, Academic Orientation, First Year, the Middle Years and Upper Year. The Student Success Coordinator also collaborates with York University units such as Student Community & Leadership Development (SCLD), Counseling and Disability Services (CDS), Learning Commons, the Career Centre and Sport and Recreation as partners in student success. The incumbent coordinates the recruitment, selection, training, and oversight of all working and volunteering students who are assigned to the high priority student success programs. The Coordinator is responsible for the implementation of the operational elements of program planning including but not limited to the detailed annual development of operational plans, the analysis and reporting of evaluation data. The Coordinator ensures that the programming related to student success and engagement is evidence based, theoretically informed and measurable. The Student Success Coordinator is a member of the Student Success Council.Education:University degree inclusive of courses in a field related to student development theories, student engagement, leadership studies, adult learning and/or training. Advanced education at the graduate level or Certification such as Supplemental Instruction (Peer Facilitated Learning) would be an asset.Experience:2 years related work experience planning, organizing, and leading programs designed to support student engagement, student leadership and student success in higher education. Advanced knowledge of student development theories specializing in student leadership, engagement and success in higher education. Experience in evaluating student success programs. Proven experience drafting complex documents, reports and communications for a variety of audiences. Familiarity with National Survey of Student Engagement (NSSE) and Beginning College (University) Survey of Student Experience (BSSE). Coordinating the work of work study students.Skills:Excellent oral and written communication skills with the ability to obtain and provide information in a clear and concise manner both orally and in writings including the ability to produce written information targeted to a student audience.Demonstrated ability to collect and analyze data and prepare written reports for various audiences, in a variety of formats.Accurate proofreading and cross-referencing skills.Attention to detail.Ability to deal courteously, tactfully and effectively with students, faculty and staff.Analytical skills.Good interpersonal skills.Exercising good judgment and flexibility in an environment of continuous change and process improvement.Working independently and as a member of a team in an environment of high volume and competing priorities.Ability to maintain confidentiality.Excellent organizational skills.Ability to coordinate competing processes and functions independently to meet deadlines.Technical Skills:Data entry and retrieval from an online financial.MS Word, Excel, Access at an intermediate level, including demonstrated knowledge of functions/formulae, creating queries and reports, filtering, sorting and linking (mail merge).Intermediate MS PowerPoint or similar presentation software.Familiarity with a university student information system (e.g., SIS).Familiarity with event management software.Experience with overseeing social media sites (e.g., blogs, WordPress, Twitter, Facebook).Ability to adapt to new and emerging technologies.Familiarity with online/web-based content management systems.Maintaining a database and manipulating data.Other:Must be punctual and reliable.Additional Notes:Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the Posted Date on the job posting. Please refer to the Posting Intent on the job posting.The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.Quick Apply

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