System Admin - Jobs in Toronto, ON

Job Description

Req Id: 377454At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.Are you ready to grow your career by taking on a new role at Bell We always look for qualified internal applicants within our own team to support their development.Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.About Us:The Business Intelligence, Field Services team is tasked with driving insights on field productivity and the customer experience. This dynamic team supports field services across Canada using metrics, reporting, analysis and dashboards. Our team serves Field Services, while also collaborating closely with all business units to capture the end-to-end technical customer experience. This important data and insight drives improvement to processes, the best customer experiences, simplified employee experiences, and the launch of innovative services. This team supports our field frontline and support teams with impactful insights that help us continue to transform the customer experience.Job Duties/ Accountabilities:Operating system and database administration mandate:

• Health monitoring for application availability and stability:
• Monitoring applications and their dependencies and make sure the system is working properly. Troubleshoot with application owners any applications availability and stability issues.
• Application deployment and migration:
• Server operating system and permissions configuration, deploy application files, install application components, configure Web and database services in respect of security practice and availability hours.
• System and application component vulnerabilities patching:
• Review vulnerability scan report and apply required patches or configuration changes on test environment first and then production.

Preventive and Maintenance:

• Make sure critical information is backup regularly, system usage rules are respected, storage is at normal level and any test or temporary files are purged. Build and test disaster recovery plan.
• System access governance:
• Establish systems governance by environment and by user categories, in accordance with Bell security practices.

Life cycle:

• Plan systems lifecycle taking into account the vendor support agreement and review with infrastructure architects team the provisioning of new systems.

System documentation:

• Make sure each system has a build book and a review done regularly for any changes.

Required qualifications:

• Experience with Windows Server 2008 or higher
• Experience with Linux server Redhat 7 and 8
• Experience with security patch installation
• Experience with SQL Server 2008 or higher
• Experience with IIS configuration
• Knowledge of Dockers, Openshift, DevOps pipelines and Bash command
• Basic Knowledge of TCP/IP, Firewalls, SSH, Certificates, DNS and DHCP

Other beneficial skills:

• Experience with python
• Experience in a DevOps environment that includes Jenkins and GIT
• Knowledge of Terraform
• Knowledge of JupyterHub
• Knowledge of IBM applications

#EmployeeReferralProgramAdditional Information:Position Type: ManagementJob Status: Regular - Full TimeJob Location: Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Quebec : MontrealFlexible work profile: MobileApplication Deadline: 07/11/2022Please apply directly online to be considered for this role. Applications through email will not be accepted.At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.Created: Canada, ON, TorontoBell, one of Canadas Top 100 Employers.Quick Apply

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