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Agriculture - Customer Experience Sales Specialist - Jobs in Warman

Rack Petroleum
Job LocationWarman
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Position Summary:Reporting to the Retail Manager, the Customer Experience Sales Specialist (CESS) is responsible for working with the retail team to ensure successful day-to-day operations related to products and services for all new and existing customers. This role will be a combination of in-office administration and operations and yard labour. Product knowledge, accurate administration and customer service are a priority, along with open, honest and consistent communication. position responsibilities:

  • Work with all areas of the business location to ensure a professional customer experience in an accurate and timely manner
  • Ensure that health, safety and security policies are adhered to within company policy
  • Location and Customer Administration, including receiving incoming inventory and ensuring all paperwork is properly tracked and processed
  • Follow protocol related to all out-going product orders including correct documentation
  • Maintenance of location to ensure the yard and equipment meets company standards
  • Operation of forklift for shipping/receiving products via totes and pallets
  • Able to knowledgeably speak about all products including protection products, fertilizer, seed, and specialty services
  • Help grow excising/new customers by creating call lists that encompass knowledge of on farm storage and buying patterns
  • Be an active part of a team that is committed to building client loyalty
  • Other duties as required
EDUCATION AND EXPERIENCE:
  • High School graduate or equivalent
  • College graduate with a Major in an area of Business Administration or Agricultural Science is preferred
  • Previous work on-farm or in the agriculture field will be considered an asset
  • Basic shipping/receiving experience, including inventory tracking and entering
OTHER REQUIREMENTS:
  • Ability to work independently, prioritize responsibilities, exceptional communication skills
  • Mechanically inclined and able to diagnose and repair minor issues
  • Self-motivated team player with a positive attitude
  • Familiar with, and able to issue/review documentation with accuracy; load-out tickets, shipping/receiving paperwork, and other administrative duties as needed
  • Effective communicator ensuring customer needs are being met and all team members are kept updated
  • Proficient in the use of computers and software including Microsoft Office Suite
  • Familiar with The Rack as a company along with products/services available
  • Must live in or close to North Battleford SK

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