Applied Computer Science Technician, Applied Computer Science - Jobs in Winnipeg, MB

Job Description

*The hours of this position are Monday – Friday from 2:00 – 10:00 pm, with some exceptions in the summer to work a daytime shift*Responsibilities:

• Administrator of Applied Computer Science (ACS) network to ensure its smooth functioning and fulfilling the requirements from teaching, researching, and daily administrative works.
• Administer, maintain, and troubleshoot ACS Microsoft Active Directory and servers.
• Set up and maintain ACS’ computer labs and smart classrooms which may include: setting up and configuring all new PCs/virtual desktop devices and other equipment; Installing application packages based on the needs of the location; refreshing the PCs in labs periodically; replacing the consumables on equipment belonged to ACS.
• Technical support to Faculty, Staff and Students including classroom set up and maintenance of PCs in ACS offices and special-purpose rooms.
• Provide help to ACS faculties and Graduate students on deployment, configuration, and administration of the servers/computers acquired through faculty members’ research grants.
• Provide in-house trouble-shooting to ACS faculties, staff and students, including both the hardware platforms and software packages used in teaching, research, administration and learning in.
• Administer the special-purpose (Linux and FreeBSD based) servers in ACS as well as application software systems (including, but not limited to, MS SQL Server, Matlab, Solis Security, and MS System Center, among others)
• Documenting ACS network configuration and overall resources.
• Creates and maintains Windows-based ACS domain as well as UNIX-based accounts.
• Estimates, plans, schedules, and tracks work on/for projects/teams.

• Liaison with several external entities including
• UofW Technology Solutions Centre (TSC) in regard to equipment interfaces and service requests between ACS and TSC
• Industry / vendor IT support and sales services in regard to technical support for hardware and software, and purchase quotes and submissions for new hardware and software.
• Hires, trains, and supervises temporary student workers to work on projects in the department.

Qualifications:

• Postsecondary diploma in a relevant field of study that may include, but is not limited to, computer systems and networking with courses focusing on the technical aspects of computing.
• Certification with Cisco routers and switches is an asset.
• Certification with Microsoft and Linux systems is an asset.
• 2-5 years’ experience in the field of technical support of information technology.
• Experience with Cisco routers and switches.
• Experience with virtualization in Hyper-V environment (server virtualization, VDI, etc).
• Experience with Windows and Linux system administration and computer networking.
• Experience working with students is an asset.
• Comfortable with software installation and maintenance, computer hardware installations and upgrades, and PC imaging.
• Understanding of Linux and Windows Operating System.
• Technical problem solving and troubleshoot skills.
• Excellent background in networking with emphasis on Cisco router/switch management; knowledge of IP networks, subnets and routing and other network services (DNS, DHCP, etc.).
• A very detailed and team-oriented individual with strong communication skills.
• Proven ability to work independently and under minimum supervision.
• Organizational and time management skills with the ability to multi-task and respond to diverse and often conflicting demands.

An equivalent combination of education, experience, skills, knowledge and abilities may be considered.Condition(s) of Employment:

• Must be legally entitled to work in Canada.
• Must be available to work Monday – Friday from 2:00 – 10:00 pm, with some exceptions in the summer to work a daytime shift.

Note: The work described in this posting will be conducted in-person.The University of Winnipeg has a Mandatory COVID-19 Vaccination Policy that requires all those coming to designated indoor campus spaces to provide proof they are fully vaccinated. The Policy has been suspended effective May 2, 2022. However, prospective employees should know that the Policy may be reinstated in the future based on changing public health circumstances.The University of Winnipeg is committed to equity, diversity and inclusion and recognizes that a diverse staff and faculty benefits and enriches the work, learning and research environments, and is essential to academic and institutional excellence. We welcome applications from all qualified individuals and encourage women, racialized persons, Indigenous persons, persons with disabilities, and 2SLGBTQ+ persons to confidentially self-identify at time of application.If you require accommodation supports during the recruitment process, please contact Shelby Phillips, HR Assistant at sh.phillips@uwinnipeg.ca.The personal information of applicants is collected under the authority of the University of Winnipeg Act and 36(1)(b) of the Freedom of Information and Protection of Privacy Act. All personal information collected via the recruitment process is used to assess the applicant’s suitability, eligibility, and qualifications for employment, and to otherwise support recruitment activities. This information will be provided to participating members of the recruitment process. Questions regarding the collection of your personal information may be directed to the Director, HR Services, 515 Portage Avenue, Winnipeg, MB, R3B 2E9 or 204.786.9066.Quick Apply

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