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Case Manager, Professional Conduct - Jobs in Winnipeg, MB

College of Registered Nurses of Manitoba (CRNM)
Job LocationWinnipeg, MB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Reporting to the Manager of Professional Conduct, the Case Manager implements the directions and decisions of the Complaints Investigation Committee (CIC) and panels of the Inquiry Committee; receives and manages reports concerning registrant’s compliance. They also enforce the standards of practice, practice expectations and monitors compliance of registered nurses through implementation of the directions and decisions of the CIC and Inquiry Panels.Scope of this position:

  • Conducts timely, fair, neutral, unbiased investigations as directed by the Complaints Investigation Committee.
  • Proactively manages information in a variety of forms including, but not limited to: conducting interviews, reviewing patient health records, policies and procedures specific to the investigation.
  • Writes investigation reports in a logical manner for use by the Complaints Investigation Committee and/or the Inquiry Panel.
  • Proactively and efficiently manages a caseload as assigned.
  • Assists with informal resolution of complaints as directed by the Complaints Investigation Committee.
  • Critically analyzes, reviews and provides feedback about the investigation reports and provides feedback to other investigators.
  • Monitors investigations on the assigned caseload ensuring that the investigator has the relevant investigation materials, and liaises with the registrant and the complainant/employer reporter as required through the investigation process.
Education and experience:
  • Completion of University degree or a diploma in mediation and/or conflict resolution or an equivalent combination of education and experience
  • Minimum 3 years’ experience in case management with conflict/mediation and investigation
  • Demonstrated skills in mediation, conflict resolution, investigation and negotiation
  • Excellent analytical, problem-solving, decision-making and critical-thinking skills
  • Above average writing and interpersonal skills and excellent listening skills
  • Ability to work at a fast pace while managing changing priorities
  • Knowledge of administrative law and regulation of self-governing professions
  • Knowledge of addictions; drug screening process; and pharmacology an asset
  • National Certified Investigator Training certification is an asset
  • Proficiency in MS Office
  • Must have a professional presence
This position requires excellent organizational skills, flexibility, attention to detail, motivation to be self-directed, an ethical regard for confidentiality of information.To apply, please submit your resume and cover letter before noon on June 6, 2022.THIS POSITION IS A FULL-TIME, ONE-YEAR TERM.We thank all who apply, but only those chosen for an interview will be contacted.Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.Job Types: Full-time, Fixed term contractSalary: $87,711.00 per yearBenefits:
  • Dental care
  • Extended health care
  • Paid time off
  • Vision care
Schedule:
  • 8 hour shift
  • Monday to Friday
COVID-19 considerations:All employees need to show proof of vaccination, wear masks in the building and maintain adequate physical distance.Education:
  • Bachelors Degree (preferred)
Experience:
  • Case Management: 3 years (preferred)
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