Claims Administrator - Jobs in Winnipeg, MB

Job Description

Date: Jul 14, 2022Location: Winnipeg, MB, CA, R3C-3P1Company: Wawanesa InsuranceWe’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you will decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both; however, you must live near the work site/territory and able to travel by ground as much as necessary.The Wawanesa Mutual Insurance Company, founded in 1896, is Canada’s largest mutual insurer, with $3.9 billion in annual revenue and assets of $10.5 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Western Canada. With more than 5,700 employees, Wawanesa proudly serves more than two million policyholders in Canada and the United States. Wawanesa is thrilled to be named one of Canada’s Best Employers by Forbes for 2022. This certification recognizes us as a leading employer and reinforces that we’re a company that values our people for who they are and the work they do to support our customers, communities, and brokers. Wawanesa is also a Manitoba Top Employer for 2022 recognizing that we are an exceptional place to work. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.Job OverviewWorking under general supervision, this role supports Wawanesa’s success by providing claims administrative support to claims adjudicators and case managers within the claims department in an accurate and timely manner. This includes reviewing contract wording, accurately setting up claims on our inhouse system. As well, this role is responsible for providing excellent customer service to our clients over the phone and email, responding to their inquiries and proactively responding to their needs. Preference will be given to a candidate who is bilingual, English and French.JOB RESPONSIBILITIES

• Review incoming claims for completeness, ensuring coverage and eligibility requirements are met.
• Identify areas within claims requiring clarification prior to adjudication.
• Supporting our clients by responding to their phone and email inquiries
• Processing claims documents
• Maintain records of individual workload.
• Perform other duties as assigned.

Qualifications

• Post-secondary diploma in Business Administration, Medical Office Assistant or a related field, or an equivalent combination of education and experience is required.
• Minimum two (2) years’ experience in an office environment is required.
• Minimum two (2) years’ experience in a customer service role is required.
• Experience working in a medical office or in an insurance environment is considered an asset.
• Excellent computer skills and knowledge of the Microsoft Office suite is required, including the ability to perform complex calculations using Excel or otherwise.
• Strong time management and organizational skills with the ability to establish priorities among competing deadlines while maintaining service standards in a team environment.
• Strong attention to detail with the ability to identify relevant information and potential impacts.
• Strong communication skills, with the ability to communicate at the right level for the intended audience, including internal and external customers through written or verbal communication.
• Excellent ability to contribute to a strong team environment
• Ability to handle sensitive information while following confidentiality guidelines/legislation.

Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today’s challenging markets.Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, jobs@wawanesa.com.If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.All Wawanesa job applicants are subject to Wawanesas Privacy Policy.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected