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Front Desk Agent - Jobs in Winnipeg, MB

Job LocationWinnipeg, MB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Homewood Suites by Hilton Winnipeg Airport is an all suites property looking for team members who want to be part of the Hilton family.A Front Desk Associate at the Homewood Suites by Hilton Winnipeg Airport is the face of our 113 room property. You must have exceptional time management and communication skills.Our Front Desk Associates are also polite and professional to everyone they deal with: guests, visitors, vendors and co - workers.This is a very fast-paced environment, and we are looking for those special personalities that are eager to learn and be capable of multi - tasking. You will be standing for your entire shift, so you need to have lots of energy as well. Our Front Desk Associates are willing to jump - in and get things done . If this describes you, then please apply to become a part of amazing Front Desk Team.Our hourly rate of pay is above minimum wage to start and will be reviewed after successful completion of 60 shifts. After completion of 60 shifts, you are then eligible for monetary incentives, including upsell commissions. As we are part of the Hilton International family, you will also be eligible for fantastic benefits that are offered to all Hilton Associates.Some of your Job Duties are: Welcomes guestsAnswers phone calls and transfer to appropriate department(s).Assists guests in making reservations.Processes guest check - in and check - outAssigns rooms and suites to guests.Reviews customer billing statements; processes paymentsResolves customer issues and complaintsProvides directions to local attractions in Winnipeg and surrounding area to hotel guestsCommitment to learning required Hilton TrainingCommitment to Hilton Mission, Vision and Core ValuesPart-time or Full-time hours: 20-40 per weekJob Types: Full-time, Part-time, PermanentJob Types: Full-time, Part-time, PermanentPart-time hours: 20-40 per weekSalary: From $12.50 per hourBenefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care
Schedule:
  • 8 hour shift
  • Day shift
  • Every Weekend
  • Monday to Friday
  • Night shift
Education:
  • Secondary School (preferred)
Experience:
  • Customer service: 1 year (required)
  • Hotel: 1 year (preferred)
Language:
  • English (required)
Licence/Certification:
  • Driving Licence (required)
Shift availability:
  • Day Shift (required)
  • Night Shift (required)
Expected start date: 2022-05-02Quick Apply
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