Manager, Hospitality Services - Jobs in Winnipeg, MB

Job Description

Position: Manager, Hospitality ServicesLocation : 1645 Inkster Blvd, Winnipeg, MBPosition Summary : Reporting to the Director, Subsidiaries and Auxiliary Business, the Manager, Hospitality Services is responsible for the leadership of a team in the provision of customer service to the Co-op System in managing areas of food services as well as operational standards and controls for Inns North Hotels,Tundra Take-Out & Diners and Co-op Express.Duties & Responsibilities :

• Improve viability of Inns North Operations, Tundra Take-Out & Diner Operations and Co-op
• Express Operations by participating in financial plan development, monthly analysis, and reports for business plans, in conjunction with District Support Advisors
• Provides leadership and direction to Member Co-ops for Inns North Hotels in the areas of food services, room standards, staffing, and operational controls
• Provides leadership and direction to Member Co-ops and subsidiaries for Tundra Take-Out & Diners in the area of food services, operational standards, staffing and operational controls
• Ensures travel to each property by Hospitality Services staff (Food Services Support Specialists, Inns North Support Officers and Relief managers) to ensure goals are met
• Provides leadership in the management and control of Accounts Receivable in all Hotel operations
• Liaises with Innovation and Infrastructure Services Division to enhance systems and programs effectively and in a timely manner
• Committee participation as required
• Works closely with all Arctic Co-op support staff in other departments and divisions to ensure full participation of all stakeholders in the quality delivery of customer service to Member Co- ops and Arctic Co-ops businesses
• Within a team environment, provide direction and training to department staff
• Cross trains in other areas of the department/division to ensure consistent delivery of service for vacation coverage and other absences
• Delivers orientation to new managers and staff of the Arctic Co-ops System
• Other duties as assigned

Qualif ications

• Strong knowledge of hotel procedures with a minimum of 3 years of hospitality experience
• Proven lead/management skills with 3-5 years experience
• Ability to train and develop staff and strong team building skills
• Proven customer service skills
• Excellent time management, organizational, planning and administrative skills
• Superior interpersonal, communication, and leadership skills
• Proven ability to work in a cross-cultural setting, values, diversity and collaboration
• Good knowledge of the Arctic Co-operatives System
• Working knowledge of Point of Sale systems (Squirrel, RoomMaster, Quasar, Medallion,

Counterpoint) would be an asset

• Excellent computer skills including strong working knowledge of Excel, Word & Powerpoint
• Proven commitment to personal growth and development
• Ability to travel to Co-operatives in the Arctic Co-ops System approximately 60-90 days per year

Job Types: Full-time, PermanentBenefits:

• Company pension
• Dental care
• Employee assistance program
• Life insurance
• Paid time off
• Vision care

Application question(s):

• Are you able to travel to Nunavut or Northwest Territories for 60-90 days per year

Experience:

• Hospitality: 3 years (preferred)
• Management: 3 years (preferred)

Work Location: One locationQuick Apply

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