Operations Mentorship - Jobs in Winnipeg, MB

Job Description

Operations Support MenteeFor over 64 years, Arnold Bros. Transport Ltd. has been providing over the road transportation solutions to customers throughout North America. We specialize in truckload highway transport & logistics management and pride ourselves on going the extra mile to solve our customer’s pressing challenges and deliver exceptional service. We are a multi-generation, family-run company with dedicated staff and drivers, quality equipment and cutting-edge technology. Our head office is in Winnipeg, and we have locations in Milton,Calgary, and yards in Vancouver, Edmonton, Saskatoon, and Montreal. We pride ourselves on our inclusive family culture and our ability to be creative.Reporting to the Director of Operations, the Operations Support Mentee is responsible for ensuring the operations team is supported in day to day operations. This position offers an extensive mentorship opportunity encompassing the entire Operations process, including dispatch, logistics, planning and customer service experience.Key Responsibilities include:

• Support fleet managers/ dispatchers by monitoring the fleet message inbox
• Correct error messages as they come in from our drivers
• Assist dispatch with processing extra pay requests
• Assist with the expedited freight tracing process
• Identify pending trailer safety status and organize return of trailers to our shops for monthly safeties
• Audit Daily LCV activity to ensure all LCV Based movements are properly indicated
• Assist dispatch with ACE/ACI manifesting and correct ACE/ACI errors
• Transpose submitted satellite shipment data into TMW Trip Folder (weights, seal numbers etc.)
• Assist dispatch by communicating with drivers to gather proof of delivery sheets (POD)
• Develop and maintain a positive rapport with drivers to understand their needs/issues
• Assist planners by updating driver PTA’s
• Review trailer inactivity with trailer tracking reports
• Provide support to Customer Service Reps regarding management of their accounts
• Assist with entering non-scheduled and scheduled orders into TMW
• Assist Logistics staff in gathering documents required for third party carrier hiring
• Assist with set up of new carriers within our operation and on TMW
• Assist with entering loads into the system
• Assist with tracing t/p loads

The successful candidate will have:

• Minimum of grade 12 with post-secondary education an asset
• Self-starter with the ability to manage and prioritize the daily responsibilities using multi-tasking skills
• Excellent written and verbal communication skills
• Excellent computer knowledge & experience specifically in Microsoft Word, Excel & Outlook, TMW and

Results Now

• Strong customer service focus
• Exceptional organizational & problem-solving skills
• Exceptional planning and organizing
• Problem assessment and problem solving
• Attention to detail and accuracy
• Able to be Flexible/Adaptable
• Able to work as part of a team

Arnold Bros. Transportation Ltd offers:

• Fast paced environment and an opportunity to grow within the company
• Competitive salary and benefits
• Collaborative work environment with a strong focus on safety
• Education Assistance
• Discounts on many shopping experiences

Candidates interested in this exciting opportunity are encouraged to apply!Arnold Bros. Transportation Ltd. values diversity and encourages applications from qualified women and men, visible minorities, indigenous people and persons with disabilities. Please indicate any accommodations required to facilitate a successful application and interview process when applying.We thank all applicants, however, only those under consideration will be contacted.Job Types: Full-time, PermanentSalary: From $40,000.00 per yearBenefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Work Location: One locationQuick Apply

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