Quality Assurance Analyst - Jobs in Winnipeg, MB

Job Description

What We Do:iQmetrix’s intelligent retail management software is designed to power the telecom industry. Our software is built around enabling telecom retailers to deliver a buy-anywhere strategy through multi-channel inventory management and digital retail solutions; make data-driven decisions using powerful reporting; and unify storefronts and digital channels for a consistent customer experience, in-store, online, and anywhere else.For 20 years, we’ve been passionate about helping the leading brands in telecom to grow by providing excellent software, services, and expertise that enables them to adapt and thrive. Currently powering over 20,000 stores, iQmetrix is a privately held software as a service (SaaS) company with offices in Canada and the U.S. For more information, please visit www.iqmetrix.com.How We Do It:We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.Reports To: Lead, DoubloonTeam Description:Our payments division is focused on building the fundamental payments technologies underlying all of the iQ brands, where security and reliability are key. Payment terminals, e-commerce solutions, money movement, and fraud detection are just a few of the domains we own.Job Summary:As a QA Analyst, your role is focused on helping the development teams test solutions that can’t easily be covered by automation testing, such as payment terminal hardware. You will work with our product owners and technical leads to ensure testing is considered during the planning phases for new projects. You will also work with our automation engineer to identify and prioritize areas that would make good candidates for future automation tests. This role also provides an opportunity to learn about and develop skillsets in automation testing.Responsibilities:Working with the product owner to contribute acceptance criteria and test plans for upcoming projects.Testing & validating acceptance criteria for user stories.Testing & validating defect fixes.Performing exploratory testing to discover regressions.Championing quality assurance during all phases of the product development lifecycle.Identifying and recommending components that could be covered via automation to our automation engineer.Providing feedback to product owners or developers on design and user experience considerations.Supporting the investigation of reported integration, user acceptance or production issues.Developing and maintaining the regression test suite for our products.Triaging bugs with product owners and technical leads.Qualifications:3+ years of experience in a QA analyst role.Experience working in an agile development environment and a clear understanding of how to operate within that framework.Experience writing test plans and creating test data.Basic understanding and of API endpoints and API testing.Sharp analytical, data analysis, and problem-solving skills.Excellent written and oral communication skills.Excellent organizational and time management skills.Payment industry experience is not required, but a definite plus.30-Day Goal:After 30 days, you will have a high-level understanding of the solutions we support and will have started working on regression testing for a new feature.60-Day Goal:After 60 days, you will have had the opportunity to work with a development team on a project (project may still be in progress or delivered). Youll be taking on more responsibility when it comes to triaging and managing the defect backlog and working with the development team to define testing requirements as part of project planning.90-Day Goal:After 90 days, you will start to expand your influence to other payments development teams requiring assistance with testing, and will assist our Automation Engineer in identifying testing patterns that would make good candidates for automation.What is an iQerAn iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda—you’re an ally to your colleagues and the community.The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.Want to Join the TeamIf you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.We are a hybrid work environment, remote and in-office for all employees in an office city. For those who are unvaccinated, individuals are required to rapid test twice a week to come into the office. For those who are vaccinated, verification (one-time) to come into the office is required. For all additional onsite attendance at any meetings, events, celebrations, vaccination is required.Quick Apply

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