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Service Appointment Coordinator (Waverley Chrysler) - Jobs in Winnipeg, MB

Waverley Chrysler
Job LocationWinnipeg, MB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are looking for a teammate that loves looking after our customers!The Waverley Chrysler Service Department is a fast-paced environment. The ability to multi-task and work with a high degree of accuracy is extremely important if we are to provide a great experience. Salary: From $13.25 per hour plus performance bonus.Essential Duties:

  • Book service appointments that maximize the efficiency of the service department. You will make outbound calls to existing customers for service maintenance appointment, after service follow-up and other special programs directed by management.
  • Maintain daily/weekly/monthly goals as established by management and maintaining current knowledge of all Service and Parts marketing initiatives and product offerings.
  • Ensure needs for all service customers are fulfilled within established guidelines and available resources.
  • Capture and update customer contact information as per established guidelines and respond to all email and voicemail messages within established guidelines.
All successful applicants must possess the following qualities:
  • Previous outbound call center experience.
  • Exceptional customer service skills with the ability to exceed customer expectations.
  • Strong organizational skills with the ability to multitask.
  • Ability to effectively respond to and meet the needs of a diverse client base.
  • Pleasant telephone demeanor.
  • Computer Skills – the ability to learn new software programs
  • Other duties as assigned by your manager
Job Types: Full-time, PermanentSalary: From $13.25 per hourAdditional pay:
  • Bonus pay
Benefits:
  • Dental care
  • Extended health care
  • Vision care
Schedule:
  • Monday to Friday
Work remotely:
  • No
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