Systems Administrator - Jobs in Winnipeg, MB

Job Description

Date: Jun 14, 2022Location: Winnipeg, MB, CA, R3C-3P1 Edmonton, AB, CA, T6E-6A8 Toronto, ON, CA, M2P-2B7 Moncton, New Brunswick, CA, E1E-4R5 Saskatoon, SK, CA, S7H-0W5 Calgary, AB, CA, T2R-0E4 Vancouver, British Columbia, CA, V6J-4Y3 Regina, SK, CA, S4S-6X3 Kitchener, ON, CA, N2G-1H6 Remote - Canada, CACompany: Wawanesa InsuranceWe’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you will decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both; however, you must live near the work site/territory and able to travel by ground as much as necessary.The Wawanesa Mutual Insurance Company, founded in 1896, is Canada’s largest mutual insurer, with $3.9 billion in annual revenue and assets of $10.5 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Western Canada. With more than 5,700 employees, Wawanesa proudly serves more than two million policyholders in Canada and the United States. Wawanesa is thrilled to be named one of Canada’s Best Employers by Forbes for 2022. This certification recognizes us as a leading employer and reinforces that we’re a company that values our people for who they are and the work they do to support our customers, communities, and brokers. Wawanesa is also a Manitoba Top Employer for 2022 recognizing that we are an exceptional place to work. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.Job OverviewWorking under minimal supervision, this job supports Wawanesa’s success by ensuring systems availability and accessibility for business operations. The Systems Administrator of the IT Service Management (ITSM) Application Platform (ServiceNow) is responsible for general administration duties and application development. Specifically responsible for User Administration, Troubleshooting Incidents and ServiceNow Enhancements.Job Responsibilities

• Performs User Administration, creation and maintenance of groups and users, managing access requests for Add/Remove/Modify of permissions and maintaining access controls to ensure compliance.
• Possesses an in-depth working knowledge of the technical implementation of various ServiceNow ITSM modules such as Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Knowledge Management, Reporting and Dashboards, MID Server, Inbound/Outbound notifications, Discovery, and related tool integrations with other systems.
• Continuously look for improvement/development/enhancement opportunities to streamline existing processes.
• Performs administration of associated forms, lists, and drop-down values related to all modules and other process related workflows.
• Creates update sets to move customizations between environments.
• Schedules clones and conducting all post-clone activities.
• Performs extensive testing to support validated environment.
• Implements ServiceNow workflows and leverages system automation to streamline processes.
• Performs other duties as assigned.

Qualifications

• 2-4 years ServiceNow administration experience or ServiceNow Administration certification.
• Related IT certifications or ITIL certification are considered an asset.
• A background in IT Service Management processes and best practices is considered an asset.
• Familiarity with SaaS (Software as a Service) and cloud-based technologies.
• Strong ability to work with Java and JavaScript and open-source tools in an agile development environment.
• Strong planning and organizing skills capable of multitasking effectively and prioritizing appropriately.
• Strong written and verbal communication skills, capable of communicating in a clear and concise manner.
• Experience with database design schemas and data modelling.
• Familiar with webservices development include SOAP.
• Previous experience of working in an Agile Development Methodology.
• Solid Microsoft Word, and Excel skills capable of producing procedural documentation, queries and reports.
• Strong requirements gathering experience.

#LI-REMOTE #LI-WAWAWawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today’s challenging markets.Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, jobs@wawanesa.com.If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.All Wawanesa job applicants are subject to Wawanesas Privacy Policy.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected