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Customer Service Manager - Jobs in Acheson, AB

Job LocationAcheson, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Position Purpose: Assists the District Manager in directing activities of the Regional Customer Center (RCC) territory. By direction, assists the locations within the RCC in soliciting and servicing new and existing customer base. Ensures high standards in housekeeping, merchandise presentation, training programs and customer service.Position Summary: Assist the locations of the RCC in achieving sales and other financial targets, and company operations at an individual location(s). May be Responsible for the oversight of safety audits, employee safety training, compliance with State and Federal OSHA, D.O.T. regulations, drug and alcohol testing and the safe maintenance of program equipment within the RCC territory. Demonstrates orientation toward excellent customer service by conducting daily activities, communications and interactions in a cooperative, positive and professional manner. Drives, implements, sustains and develops quality process improvements that focus on safety, financials, operations and customer service.Experience requirementsMinimum three years strong customer service or management experience.KnowledgeEffective supervisory, computer operations management and communication skills. Strong sales and people skills, customer service, safety awareness, and management.Educational requirementsAssociates Degree or equivalent technical training. Bachelor’s Degree preferred.Personality requirementsCompetency is more than ever a combination of knowledge, experience and attitude. Key behaviors of our candidate are:A customer centric individual who understands customers’ needs and seeks to fulfill or exceed expectationsA team player and natural diplomat who interacts and unites team members, customers, all stakeholdersA methodic and structured achiever who can plan, organize, prioritize, assess, adapt and deliver to promiseA resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiencyAn innovative “there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes the digital transformation (regardless of age)Open-minded with a global mindset, curious to understand and learn new perspectivesA person who complies with our DNA => Commitment – Interaction - InnovationWhat you can expect from us

  • A culture known for respectful interaction, ethical behavior and integrity
  • New Challenges and new things to learn everyday
  • Capability to make tangible contributions to the success of our customers
  • Plenty of opportunities to grow and develop career path
  • Access to global job opportunities, as part of the Atlas Copco Group
Location:Acheson, CanadaPassionate people create exceptional thingsAt Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.Quick Apply
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