Customer Service Representative (Shipping and Receiving) - Jobs in Acheson, AB

Job Description

Are you ready to be a part of something bigger At TCL Supply Chain, our people create our success!TCL Supply Chain is a third-party warehouse distributor for one of Western Canadas grocery retailers. Were looking for an individual passionate about providing exceptional customer service. Our work atmosphere is safety-focused, supportive, collaborative and performance-driven. Were committed to continuous improvement and the growth of our team members with programs that support learning, engagement, and career advancement. Are you ready to join a successful team where your contribution makes a differenceWe are looking for a Part Time, Shipping and Receiving Clerk/ Customer Service Representative to join the Team at TCL Supply Chain!Shifts Available: Friday - Saturday: 9:30pm - 6:00am (8 Hour shift); flexibility in schedule is requiredOverview: The Shipping and Receiving Clerk/ Customer Service Representative will report directly to the CSR Operations Supervisor. This position includes working on/over the weekend.Essential Functions of the Customer Service Representative

• Organize and assess inbound/outbound load planning
• Handle daily, weekly, and monthly reporting
• Assist truck drivers onsite and ensure paperwork is filled out correctly
• Respond to customer requests accurately and swiftly

The requirements for a Shipping and Receiving Clerk/ Customer Service Representative include, but are not limited to:

• Team player: enjoys working as a team
• Strong administrative and paperwork skills
• Computer literate (Intermediate Excel skills)
• Responsible for inbound and outbound load plans
• Accurately receiving products and paperwork
• Excellent communication skills
• Strong organizational skills
• Attention to detail

The ideal candidate skills and competencies:

• 1-2 years experience in a similar role or administrative/Customer Service role in a warehouse setting
• Comfortable working weekends
• Dependable and punctual
• Ability to cope with stressful situations in a professional manner
• Possess the ability to work independently, multitask, and work efficiently and effectively in a fast-paced environment
• Resilience

Why work for TCL

• We strive to be an Employer of Choice in the community and value a Respect and Results culture.
• We value a culture of continual learning and development among our teams individuals
• We strive to be the employer of choice in the community and, as such, value Respect and Results
• We value a safe working environment with on-the-job training provided
• We value a team environment
• Competitive wages that allow for growth, benefits, and a matching defined contribution pension plan

Note:

• All applicants need to be comfortable with the commute to the West end of the Edmonton area.
• All applicants must be flexible to work all shifts (days/afternoons) and days of the week as TCL Supply Chain, Inc. is a 7-day-a week facility.
• Our Company is committed to the health and safety of our team and has a tobacco-free workplace policy. No tobacco product use (including e-cigarettes) is permitted on the property, including personal vehicles parked on the property.

Check Us Out!Website: https://www.tclsupplychain.com/LinkedIn: https://www.linkedin.com/company/tclsupplychain/about/Facebook: https://www.facebook.com/tclsupplychainincWe thank you for your application. Only those selected for an interview will be contacted.Job Types: Part-time, PermanentSchedule:

• 8 hour shift
• Evenings
• Holidays
• On call
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)
• dispatching: 1 year (preferred)

Work Location: One locationQuick Apply

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