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Receptionist - Jobs in Acheson, AB

Job LocationAcheson, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

POSITION TITLE:ReceptionistDEPARTMENT:AdministrationREPORTS TO:ControllerKEY DIRECT REPORTS:N/APRIMARY ACCOUNTABILITY:Western Star Trucks (North) Ltd. has been family owned and operated since 1987. We are a leading supplier of the newest truck line in the industry and specialty trucks for the oilfield, mining, construction, logging, and municipal industries and are passionate about our business, customers and staff. We know that to be successful we need the best team. Our goal is to provide our employees with a meaningful and challenging work environment.Western Star Trucks (North) Ltd. believes in hiring and retaining the best by offering a positive open work environment, Paid Industry Training, Competitive Compensation, Full Benefits including RRSP/TFSA Matching. Opportunities for career development. Fun and inclusive culture!Were on the search for a self-starter who is results-driven. If you have the skills to face challenges head-on this may be the role for you!You are a people person who is capable to connect opportunity and build long term customer relationships.This position will focus on representing the Western Star Trucks (North) by providing exceptional Customer Service both in person and over the phone while ensuring the most efficient process of directing phone calls and completing administrative duties in a timely manner.KEY POSITION FUNCTIONS:

  • Welcomes visitors by greeting and directing them
  • Answering and Managing phone calls ask appropriate question to ensure calls are being sent to the correct person
  • Be aware daily of what staff are in and out for the day to ensure efficient Customer Service
  • Ensure reception area is always visually clean and professional
  • Print out daily Parts Invoices, match and file them
  • Invoice Café receipts daily
  • Posting air miles daily
  • Registering and maintaining the garage keepers’ liens monthly, discharge as necessary
  • Assist AR in opening new charge accounts and update customer information when required
  • Assist AR in registering liens daily
  • Assist AR in emailing Customers that have balances over 60 days and update spreadsheet and forward payments to AR staff for processing
  • Email AR Invoices as requested by Customers
  • Assist AR in warranty administration
  • Process all in coming and outgoing mail for the company
  • Maintain and order all Office supplies for the building
  • Assist on ensuring the Customer coffee station is always full and clean
  • Maintain daily calendars assigned
  • Other tasks as assigned
QUALIFICATION &EXPERIENCE REQUIREMENTS:
  • Excellent Customer Service Skills!
  • Maintain a Business Professional attire and well groomed
  • Minimum 3 years of reception experience
  • Ability to work independently and as a Team player
  • Ability to Multi-task in a fast-paced environment
  • Ability to work flexible hours
  • Ability to operate various office equipment
  • Ability to lift to 20 Lbs.
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