Integrated Program Assistant - Jobs in Halton, ON

Job Description

Integrated Program AssistantAt Halton Region, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Halton Region is committed to providing accommodation to individuals with disabilities throughout the recruitment process.Halton Region serves more than 595,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.Joining Halton Region opens the door to a fulfilling career. Our comprehensive compensation, great benefits and employee recognition program are a few reasons why we are one of the GTA’s Top Employers.You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. Where the work permits, employees will have the choice to work where they can have the greatest impact on achieving our goals. Please note, this position is eligible for our Hybrid Work Program/Work from Home Arrangement.Posting ID: 1587Department: Social & Community ServicesDivision: Housing ServicesPay Range: $27.37 - $32.01 per hourJob Type: ContractVacancies: 2 (There are two (2) temporary-full time positions available: Up to fourteen (14) months and up to nine (9) monthsHours of Work: 35 hours per weekWork Location: 690 Dorval Drive, OakvilleEmployee Group: CUPE Local 3732 applicants will receive first consideration for this position.Posting Date: January 23, 2023Application Deadline: January 27, 2023Job SummaryReporting to a Supervisor in Housing Services, this role will provide administrative and program support to the Housing Services Division.Duties & Responsibilities

• Provides administrative support to Housing Services staff, management and other stakeholders in the delivery of housing programs and services
• Provides customer service and support to clients inquiring, applying or participating in housing and homelessness programs and services such as Halton Access to Community Housing (HATCH) and Housing Stability Fund (HSF)
• Receive, organize and manage client documentation to support program eligibility processes
• Develops, implements and manages systems to support data reporting and analytics, ministry reporting requirements and the assignment and tracking of program work
• Develops and maintains relationship with third party vendors, funders and community agencies to arrange and deliver program services and supports
• Provides support to the organization and planning of special events ex. meetings, consultations, action tables and attends project, community and regional meetings
• Performs other duties as assigned

Skills & QualificationsEssential

• Community college diploma in social services, administration or related field
• Minimum of 2 years administrative work experience with emphasis on customer service
• Proficient use of computer applications:
  • Microsoft Office applications including Outlook, Word, Excel and Power Point
  • Client management applications including Social Assistance Management System (SAMS) and SIEBEL
• Knowledge and understanding of the Housing Services Act, Ontario Works Act, Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)
• Excellent written and verbal communication skills, interpersonal skills that include listening and problem solving with a proven ability to maintain positive, professional working relationships with team members and internal/external stakeholders
• Excellent administrative, time management, organization/planning and self-management skills

Preferred

• Minimum of two (2) years work experience in housing, social services or related field
• Proficient use of housing applications; Yardi Rent Café and provincial arrears database
• Knowledge of local community resources and housing, homeless, and social service programs

Working/ Employment Conditions Employment Conditions

• The successful candidate will be made an offer of employment on condition that the Regional Municipality of Halton receives a current (obtained within the past six (6) months), original and acceptable Criminal Records Check, including Vulnerable Sector Screening by the first day of employment.
• In support of the Region’s commitment to a healthy and safe workplace and community, the Region has a vaccination requirement for all employees. The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and able to provide proof of vaccination. The candidate will be asked to provide the Region with proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If the candidate is unable to vaccinate for a reason protected by the Code, a request for accommodation can be requested and written proof satisfactory to the Region will be required.

Important information about your application:

• In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
• Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
• Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
• We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
• Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
• If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

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