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Director of Housekeeping (Temporary Contract - 12 Month Term) - Jobs in Lake Louise

Fairmont
Job LocationLake Louise
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Job DescriptionWe are looking for a dynamic leader who is highly organized and capable of providing leadership, guidance and direction in achieving the hotel’s vision and mission. Reporting to the Director of Rooms, you will be responsible for the overall cleanliness, detailing, servicing, resources, care and maintenance of all guest rooms and public areas within the hotel. You will also be responsible for the growth of the department in relation to guest service and colleague satisfaction. Let’s take your career to new heights.What you will be doing:

  • Manage strategic planning and implementation processes for the Housekeeping department
  • Maintain ownership and awareness of the departmental operating budget
  • Ensure effective resource allocation, including scheduling and vacation planning
  • Establish goals, measurements and results for the department
  • Effectively recruit, select and develop an effective team
  • Promote high morale through recognition and removal of identified barriers
  • Coordinate the delivery and installation of new FF amp;E for renovation projects
  • Maintain awareness of industry trends and implement enhancements to products and services
  • Track and address all guest comments and concerns
  • Ensure rooms and service standards are implemented and audited for quality and consistency
  • Develop and update job descriptions and standard operating procedures for the department
  • Develop and maintain files on furniture, seating, and bedding for guest rooms and public areas, including equipment that relates to five-year capital plans
  • Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
  • Oversee effective performance management processes
  • Monitor and revise departmental health and safety tools including WCB and WHMIS training programs
  • Comply with all safety regulations, promoting a clean and safe work environment
  • Communicate effectively with the Maintenance department regarding guest rooms and public areas
  • Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Carry out any other tasks as assigned

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