Outdoor Host - Jobs in Malahat, BC

Job Description

Organization Name: Malahat SkyWalkPosition Type: Hourly Service Job, SeasonalPosition Hours: Full-time/Part TimeCompensation: Hourly Compensation (commensurate with experience)Job Title: Outdoor HostJob Location: Malahat, BCApproximate Start Date: June 15If you are excited about being part of the team at BC’s newest and first of its kind tourism experience, keep reading. The Malahat SkyWalk is an exciting new tourism project on Southern Vancouver Island. The experience includes a Welcome Centre, a 600 metre accessible treetop walk through beautiful coastal forest leading to a spectacular spiral ramp that takes you up 40 metres to a sightseeing lookout offering unparalleled views of southern Vancouver Island. The Malahat SkyWalk experience will provide a stunning new perspective on beautiful southern Vancouver Island and will be the newest must-do activity in BC.We are looking for safety minded, guest focused Outdoor Hosts who will look for the work that needs to be completed rather than wait to be asked.We want people who are passionate about being part of the team at BC’s newest and first of its kind tourism experience, and who are passionate about sharing this unique experience with visitors from around the world.Responsibilities (include, but are not limited to)Providing a safe, informative, and exceptional experience for guestsMaintaining order and flow of people on the elevated walkway, down and off the spiral slide, on the adventure net, and along the walking paths-ensuring adherence to safety rulesCompleting daily opening and closing procedures of the elevated walkway, tower, paths/walks, and surrounding areasBuilding relationships with guests throughout the experience by using communication skills to listen and engageMonitoring activities for risk management, and assessing and intervening when situations require (according to company policies and COVID-19 policies)Completing ongoing inspections of the site in accordance with company policies and relevant safety protocols, reporting any safety hazards to the supervisor on dutyConducting inspections of the spiral slide and adventure net componentsAssisting with daily maintenance efforts if requiredProviding additional assistance to Malahat SkyWalk staff as requiredMalahat SkyWalk is an equal opportunity employer that values diversity and inclusion in the workplace and is committed to providing a workplace free of harassment and discrimination. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.If you see yourself as a good fit for the team at Malahat SkyWalk, please apply by email to info@malahatskywalk.com.We thank you for your interest in Malahat SkyWalk, however only qualified candidates will be contacted.Job Requirements/Qualifications:Required QualificationsDetermination and ability to be a valued team memberThis position is physically demanding; you must be comfortable working outdoors in all types of weather/ extreme weather fluctuations, at heights of 100+ feet, and be in good physical health and able to be on your feet for 8 hours.Previous experience in adventure tourism, guiding, and/or outdoor education is an assetAbility to handle stressful situations calmly and effectively while being able to multi-taskProven ability to stay calm under pressure and provide guests instructions or assistance in the case of an emergencyProven track record of identifying risk, fire hazard, or safety deficiencies, and bringing solutionsAbility to read, analayze, and interpret general business instructions, technical procedures, or government regulationsFireSmart training and general awareness of fire safety is an assetOccupational First Aid training is an assetOutdoor Education or Tourism diploma preferredAbility to operate a vehicle; a valid drivers’ license and reliable transportation is preferred as the business is not accessible by public transitA high degree of thoughtfulness in dealing with the publicFlexible in duties and shifts; able to work weekends and holidaysJob Application Process: