Analyst Business Systems - Intermodal - Jobs in Mississauga, ON

Job Description

Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit cpr.ca to see the rail advantages of CP.PURPOSE OF THE POSITIONThe Analyst Business System for Intermodal Solutions is accountable for gathering, understanding, documenting business processes and the functional specifications & development of the solutions that will enable the organization to achieve its goals.POSITION ACCOUNTABILITIESApply a variety of techniques to elicit and gather business and user requirements from stakeholders. Understand business issues and opportunities. Analyze and define both the “As Is” and “To Be” business processes and perform a gap analysis. Contributes to estimates for the business analysis effort based on scope and complexity;Participate in the design, development and maintenance of custom-built functionality and interfaces for SAP Applications and work with other developers in this area;Performs code reviews to ensure quality of the end product;Collaborate with supports team members to ensure effective implementation of solutions;Identify and communicate issues or risks impacting the scope or plan;Participate in the definition and validation of solutions ensuring that business needs, goals and objectives are met;Contribute in the development and execution of implementation plans for business process and organizational changes;Lead troubleshooting of incidents or defects that arise in Intermodal applications and ensure a timely resolution. Lead or participate in cross functional teams involved in issue resolution, ensure that partners/stakeholders are kept advised of status;Ensure the operating efficiency of existing application systems;Enforce adherence to best practices for enhancements and support; ensure adoption and adherence to defined support processes (e.g. incident management, change management, etc.);This role requires participation in a 24 X 7 on-call support rotation;Comfortable working on multiple projects and tasks simultaneously;POSITION REQUIREMENTSUniversity Degree in Computer Science, Information Systems, Engineering, Science, Commerce/Business Administration or equivalent practical experience;3+ years’ experience in business analysis and with diagnosing, isolating and debugging software problems.3+ years of practical experience in with using a wide variety of programming languages and environments with specific needs in C/C++ Linux (i.e. C, C#, Pro C, C++, VBA, VB.Net, SUSE Linux Enterprise Server 11, Unix/Linux Scripting, Oracle, MS SQL, SQL)Proven expertise in Analysis and Problem SolvingProven strong communication skills - both written and oral - with technical and non-technical staff and with management;Experience with usability testing methodologies, platform standards, software development process/life cycle (agile and waterfall);Ability to work both in an independent or a highly interactive team situationStrong organizational and time management skills. Work effectively in ambiguous or stressful situations.Develop relationships with business partners internally and externally to foster a consistent and outstanding business partner experience.Interact effectively with various levels of the organizationExperience with SAP Transportation Management (TM) and SAP technical frameworks (FPM, BOPF, and/or BRF+) would be an asset.Experience in application support preferably including HP Service Manager Experience;Solid experience designing and executing test cases preferably including HP Application Lifecycle Management (HP ALM)/QC experience;Proven ability to prioritize multiple work assignments;Willingness to be in an On Call Rotation doing Application Support (24/7), taking ownership of incident resolution.WHAT CP HAS TO OFFER:Flexible and competitive benefits packageCompetitive company pension planEmployee Share Purchase PlanPerformance Incentive ProgramAnnual Fitness SubsidyADDITIONAL INFORMATION:As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.Background Investigation:The successful candidate will need to successfully complete the following clearances:Criminal history checkReference checkManagement Conductor Program:Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").