Information Technology (IT) Co-op Student (Summer Placement) - Jobs in Mississauga, ON

Job Description

At Peel CAS, our mission is to protect children and strengthen families & communities through partnership. We are currently seeking the following professional to join our team:At Peel Childrens Aid Society (Peel CAS), our mission is to protect children and strengthen families and communities through partnership. We are currently seeking one (1) Information Technology Co-op Student to join our team. IT Student will provide operational and technical support to users of the Societys office automation system including hardware maintenance and minor repair, software installations, user training and support for software, personal computers and computer peripherals and local/wide area network administration and operations. It also provides technical support to internal customers via telephone, e-mail, in person, and through a web based ticketing solution.ESSENTIAL JOB FUNCTION:System Support1. Ensures that the Societys inventory of laptops, desktops, mobile devices and peripheral equipment is maintained2. Maintain, administer, and upgrade the agencys workstation based hardware and software systems.3. Deploy Windows images for desktops and laptops leveraging hardware and software deployment tools.4. Provide first level support for technologies implemented at the agency. This includes solutions like Phone System, Office 365, Domain, SharePoint, Collaborating tools, Desktop Computing Security, Print Management, Data Projectors, Remote Access, Network Access and other Peel CAS enterprise solutions.5. Maintain and administer the helpdesk ticketing system. Create and update technical and system documentation. Escalate system problems to Tier 2/3 support as required.6. Maintain inventory of all equipment, software, and software licenses.7. Assist IT team with large scale department projects as required. Prioritize activities and work effectively independently.8. Collaborate and research with IT staff to determine hardware and software requirements and recommend new and emerging technologies.OtherAwareness of WHMIS, following appropriate health and safety practices in the workplace. Attend meetings and training as required. Other duties as assigned by Manager.QUALIFICATIONS:1. Currently enrolled in a computer technology program. Related computer industry certifications preferred2. Demonstrated knowledge of IT hardware and software troubleshooting3. Demonstrated working knowledge of desktop hardware and software4. Advanced Working Knowledge of the Microsoft Office Suite5. Fundamental understanding of local area networking and Phone/Communication systems.6. Ability to install, configure and troubleshoot mobile devices7. Advanced Communication Skills, both written and verbal8. Advanced Customer Service Skills9. Advanced People Skills10. The ability to move heavy equipment (Up to 25 lbs)Closing Date: April 27, 2023If you care deeply about the welfare of children and want to work in a dynamic and challenging environment, wed like to hear from you.Please submit your cover letter and resume to Tasdeep Khaira ([email protected]) by April 27, 2023.www.peelcas.orgWe thank all candidates for their interest however only those considered for an interview will be contacted.Note: All Peel Children’s Aid Society employees are required to be fully vaccinated for COVID-19, as a condition of hire in accordance with the Agency’s Mandatory COVID-19 Immunization Policy.Peel Childrens Aid Society is committed to diversity in the workplace and is an Equal Opportunity Employer. Should you require accommodation during the recruitment and selection process, please inform People & Culture so that we can ensure your equal participation in this process. We are aware of a scam claiming to offer employment on behalf of Peel CAS. Please note that we only contact individuals who have applied for positions posted on our website, and always conduct interviews with selected candidates. We do not contact prospective candidates via text message. Learn more about employment scams.Quick Apply

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