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Job Location | Mississauga, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Sirius Computer Solutions is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers across the globe.This role will support our Mississauga, Ontario area Security Operations Center, and can be based from the Toronto area, or remotely from elsewhere in Canada.For this particular role, were seeking an individual with experience in SentinelOne, Crowdstrike, or a similar EDR tool.Position Summary:The Analyst – Managed Security Services provides first-level technical client support, upholds defined service level agreements (SLA) and customer service excellence. The Analyst focuses on developing their knowledge, technical expertise, execute in line with processes and procedures documentation, and provide quality management improvement feedbacks to management. Primary Duties & Responsibilities:24x7 Support – 80% job weight