Business Capability Owner Demand Planning - Jobs in Mississauga, ON

Job Description

Summary:The Demand Planning Business Capability Owner (BCO) role will be part of the PT Supply Chain BCO Community and will report to the End-to-End (E2E) Business Process Owner for Plan to Deliver. With the future implementation of one, unified, SAP system across the Roche network, there will be a need to standardize business processes across the Roche network. This role will focus on driving alignment across the network, will collaborate with the existing PTS BCO Community, the Head of Integrated Business Planning (IBP), Supply Chain Regions and affiliates, GPS, One Forecasting Network (OFN), ASPIRE workstream leads, and other Roche Business Partners to support the design, launch and sustainment of the Demand Planning processes and associated SAP templates. In addition, this role will support the supply chain operating model initiatives in PTS.Purpose :Reporting to the E2E BPO for Plan to Deliver, the Demand Planning Business Capability Owner (BCO) is an experienced leader in executing and designing Demand Planning processes, associated system(s), master data, performance indicators and in driving the improvement of business performance.The Demand Planning BCO acts as a change agent, focused on improving business capability (process, system, data and analytics), to enable E2E business results, including compliance, responsiveness, reliability, agility, cost and asset management efficiency.The Demand Planning BCO is accountable for business process design including Key Performance Indicators, Process Health Indicators and analytics needed for core processes. The Demand Planning BCO is also accountable for defining system requirements with associated data elements and rules by collaborating with other Business Capability Owners, Business Capability Analysts, Business System Owners (IT), Roche Global Partners (e.g. GPS Forecasting & Analytics, Integrated Insights Leaders), and internal and external customers/suppliers to ensure implementation of End-to-End solutions that optimize performance across functions and processes.The Demand Planning BCO is also accountable for keeping the process execution harmonized and aligned across the different organizationsKey Responsibilities/Tasks :

• Drives the design/implementation of breakthrough solutions/new ways of working within context of strategic projects (i.e. ASPIRE, Supply Chain Operating Model).
• Leads the delivery of continuous improvement initiatives by collaborating with business partners and other functional representatives..
• Identifies and creates solutions to resolve Demand Planning processes, systems, performance indicators and/or data concerns and brings re-design proposals to the attention of the Design Authority for final endorsement, as appropriate
• Defines KPIs / PHIs and analytics needed for core processes, monitors performance and reports on process improvement progress.
• Challenges status quo and targets break-through innovations. Benchmarks internally and externally and brings best practices to Roche.
• Ensures appropriate documentation of the current and desired state of processes and associated systems, data and analytics at the appropriate level
• Chair and Lead the Capability Communities (BPms/BCMs, systems super users, reporting/analytics SPOCs, master data SMEs, other SMEs as needed).
• Decision-maker for the demand planning business process. Helps to define recommendations regarding the best network options for changes or improvements to their E2E business processes
• Actively collaborates with other E2E Business Capability Owners, Business Capability Analysts, Business System Owners, SMEs, IT, functional organizations, Network BPOs, GBPMs, and others as appropriate

Leadership :Network leadership - Within the Demand Planning network, drives alignment and is able to influence, facilitate and align groups with diverse perspectives across cultures, countries, technical competencies and organizational levels.

• Ownership and Accountability - Takes accountability for actions, drives results, learns from mistakes. Is direct and truthful and therefore widely trusted - delivers on promises, goals, and expectations. Makes quality decisions and resolves problems rapidly.
• Customer Focus - Proactively partners with customers/stakeholders and looks ahead to predict future stakeholder and business needs. Manages expectations effectively.
• Decision Making – Demonstrates sound judgment in synthesizing data and information to make timely decisions; communicates, influences and escalates issues and decisions as needed.
• Teamwork & Communication – Contributes to an environment of strong team spirit, timely and effective communications, sense of urgency, high motivation.
• Mindset - Embodies PT LEAN principles and methods while fostering a mindset of quality, innovation and continuous improvement throughout the organization by encouraging experimentation and learning. Is an active and visible change agent, promoting a flexible and open mindset to new opportunities.

Qualifications (education/experience/knowledge/skills/competencies)Education :

• Science or Engineering BS/BA is a must; advanced degree (MS, MBA) preferred in a technical, business, supply chain or pharmaceutical field
• Lean Six Sigma Green Belt is preferred
• APICS and/or SCOR certification is a plus
• Completion of formal training courses and seminars in executive leadership, business process management, supply chain management, finance, information systems/technology, advanced forecasting techniques, and learning & development is desired

Experience :

• 10+ years experience in business/operations in Supply Chain, Finance, or Operations is mandatory, including at least 5 years in Demand Planning or Forecasting functions
• 2+ years experience in Business Process Excellence and in applying LEAN methods and tools strongly preferred
• Project/matrix leadership experience
• Demonstrated delivery focus and execution
• Cross-cultural experience is mandatory, international experience is preferred

This role is not eligible for relocation assistanceWho we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roches truly innovative culture.As of January 4, 2022, Roche requires all new employees who work in Canada to be fully vaccinated against COVID-19 on the date they take office. This requirement is a condition of employment at Roche that applies regardless of whether the position is on a Roche campus or remotely. If you have a valid reason for not being fully immunized, which is limited to certain specific medical reasons or other valid reasons protected by applicable human rights laws, you may request an exemption and / or adaptation measures regarding this vaccination requirement.Roche is an Equal Opportunity Employer.Job Level:Manager without direct reportsQuick Apply

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