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Dispatch Associate - Jobs in Mississauga, ON

Aecon Group
Job LocationMississauga, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

At Aecon, we’re building the future and our people are at the heart of everything we do. Were always looking for exceptional talent to work on our exciting and ever-expanding project portfolios. We are focused on being the #1 Canadian Infrastructure Company and the first choice employer in our industry.Position OverviewFaster.Smarter.Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada’s #1 utility construction provider. Aecon Technical Solutions Inc. employs highly-trained technicians to perform telecommunications infrastructure installations. Whether at residential, retail, commercial, institutional or hospitality environments ATSI is well-suited to assist clients with their telecom installation needs.Reporting to the Control Centre Manager, this role will be responsible for performing a variety of administrative tasks. This position requires the ability to work independently and as part of a team, exercising judgment and initiative, and usually involves multi-tasking. This is an entry level position.This position is located out of Mississauga, ON.Key Responsibilities

  • Provide administrative and clerical support with speed and accuracy.
  • Customer service: booking appointments/customer inquiries.
  • Dispatch telecom technicians via email and / or telephone for work across Canada.
  • Learns, interprets and applies organizational policies, rules and regulations.
  • Maintain and organize document files.
  • Assists other staff in office duties as required.
  • Performs such other duties and responsibilities as assigned by his/her supervisor/manager.
Required Knowledge and Experience
  • Excellent interpersonal and communication skills (both verbal and written).
  • 1-3 years’ experience in an administrative/dispatch capacity.
  • Strong organizational and multi-tasking skills.
  • Strong computer skills, experience with Microsoft Office.
  • Strong telephone etiquette and dispatching experience is preferred.
  • Team player.
  • Ability to work well under pressure with a focus on deadlines, using initiative and requiring minimal supervision.
  • Strong customer service skills.
  • Ability to problem solve and work independently.
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