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Job Location | Mississauga, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Member Account RepresentativeLocation: Work from Home (ON, Western Canada)Supervisor: Senior Director, Business Development, Sales & Member ExperienceDate: March 2023Job SummaryReporting to the Senior Director, Business Development, Sales & Member Experience, the Member Account Representative accomplishes department objectives by establishing and maintaining strong business relationships with their assigned portfolio of I.D.A., Guardian, Remedy’sRx and Enterprise Independent Pharmacy Members to enable effective collaboration in support of business growth for both Members and McKesson. The Member Account Representative is responsible for providing ongoing operational support through a regular call cycle of virtual interactions, working with Members to increase pharmacy revenues and profitability through support of selling strategies, pharmacy programs, sharing of best practices, and providing supporting analytics. As the primary point of contact, the Member Account Representative is responsible for deploying and upholding a high-quality of customer experience, supporting in all areas where the Member interfaces with McKesson. The Member Account Representative works cross-functionally with key McKesson stakeholders in Business Development, Professional Services, Category Management, Marketing, Finance, Pharma Distribution, Customer Service, and Pharmacy Technology Solutions to deliver a seamless Member experience.Section A – Specific Responsibilities