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Job Location | Mississauga, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Location:5033 Hurontario St, Mississauga, Ontario, L4Z 3X7The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.Why is this role importantSUMMARY:To provide prompt and superior customer service at the retail postal outlet.DUTIES & RESPONSIBILITIES:Customer ServiceProvides superior and efficient customer serviceAnswers enquiries and resolves customer complaints regarding postal servicesAbides by the customer service program (SERVE) as prescribed by Canada Post CorporationMaintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)Ability to upsell and recommend postal services and promotions to all customersLoss PreventionEnsures loss prevention systems and procedures are performed according to guidelinesControls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and proceduresMaintains proper security of cash and mailOperationsAssists in maintaining and controlling the inventory of stamps, money orders, registered mail, etc. in compliance with the policies and procedures of Shoppers Drug Mart and Canada Post Corporation • Maintains and controls the cash register in the department in compliance with policies and proceduresGeneralComplies with all health and safety regulationsComplies with all store policies and proceduresComplies with loss prevention policies and procedures and ensures they are executed in the departmentPerform other duties as required including Cash dutiesQUALIFICATIONSPlanning, Judgement and Decision MakingProblem solving to ensure customer satisfactionPlan work to maximize efficiency and minimize costsTroubleshoot cash and tally differencesExperience with registration and postal authorization issuesExperienceCustomer service orientedEffective verbal and written communication skillsComputer literateRegister SkillsOrganized and detailed orientedEfficient time management skillsAbility to work in a fast pace environmentAbility to work independently and as part of a teamCommitment to providing customer serviceWORKING CONDITIONSAbility to work flexible shifts which may include nights and weekendsPHYSICAL REQUIREMENTSAbility to lift up to 50 poundsAbility to climb ladderThe above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.J2WRTLHow You’ll Succeed:At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Employment Type:Part timeType of Role:RegularLoblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.