SAP SM - Jobs in Mississauga, ON

Job Description

Infosys is seeking a SAP SM This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:

• Candidate must be located within commuting distance of Mississauga, Ontario or be willing to relocate to the area. This position may require travel.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 Years of Information Technology experience.
• Canadian citizens and those authorized to work in the Canada are encouraged to apply. We are unable to sponsor at this time.

Preferred Qualification :

• At least 2 years’ of SAP experience with minimum 1 year of experience in Service Management(SM)/Customer Service(CS)
• Deep technical knowledge in one or more below areas in SAP SM/CS:
• Advanced knowledge on - Notification, Service orders, Warranty and billing.
• Expert knowledge on Contracts -Value/Quantity/Service.
• Worked on revenue recognition.
• Hands on experience DIP profiles and Resource related billing.
• Repair order process.
• Customer service master data - Equipment master, warranty master, functional location, counters etc.
• Knowledge on Idocs - setup of partner profile, creating segments, testing idocs.
• Worked on Interfaces with both SAP and non SAP systems.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision and work on multiple projects simultaneously
• At least 4 years of experience in SAP projects,
• Experience with SAP enhancement technologies including user exits, BADIs, IDOCs, BAPIs
• Candidate should be able to independently execute designs and be able to provide alternatives for challenging business requirements.
• Strong process knowledge of Sales and Distribution, Repairs and Service Notifications, Warranty and Contracts.
• Ability to read and debug ABAP codes.
• Hands-on project experience of similar nature, working in multi-system integrated environment, involving technical enhancements to SAP
• Writing of functional/technical specifications for ABAP custom solutions and interfaces
• Experience with intercompany postings and pro forma invoices
• Knowledge of SAP iDocs for order induction and Integration with other SAP modules
• Working with the business users to define scope and gather business requirements
• Testing and rollout of the final product
• Be skilled in working with cross-functional teams
• Analytical and Communication skills
• Planning and Co-ordination skills
• Coordination with Cross Functional Teams, ABAP team, client managers, Understand Business Requirements, Preparing Functional Specs, coordinate design/development with offshore team, provide regular status updates, lead business playbacks, coordinate with third party application teams, plan and coordinate testing, prepare for project go-live & reach out to larger Infosys competency / teams for inputs etc

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National OriginQuick Apply

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